| Summary: | When trying to exit, I get "Couldn't find suitable plugin to save your storage" | ||
|---|---|---|---|
| Product: | [Applications] kmymoney | Reporter: | Nathan Griffin <nathanrgriffin> |
| Component: | general | Assignee: | KMyMoney Devel Mailing List <kmymoney-devel> |
| Status: | RESOLVED WORKSFORME | ||
| Severity: | normal | ||
| Priority: | NOR | ||
| Version: | 5.1.3 | ||
| Target Milestone: | --- | ||
| Platform: | Other | ||
| OS: | Linux | ||
| Latest Commit: | Version Fixed In: | ||
| Sentry Crash Report: | |||
| Attachments: | attachment-251684-0.html | ||
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Description
Nathan Griffin
2024-10-13 17:56:02 UTC
Please check in the plugins settings that at least one storage backend is enabled (checked). The XML backend is recommended. Created attachment 174835 [details] attachment-251684-0.html Thank you for your response. When setting up a new accounting book (first time I have used Kubuntu or kmymoney), I fill out the page with my name, address, etc. When going through each step, on of the options is the XML, which is recommended, and so I use it. After selecting the default setup (first option), I tried to save, and get the error message. Subsequent attempts to exit the program (top right corner "X", close program function) results in the same message, trapping me between trying to close the error message and the program, looping between the two. This is my first experience with any form of Linux, so I may have something else wrong, but I don't know how to troubleshoot this problem. On Monday, October 14, 2024 at 02:24:13 PM CDT, Thomas Baumgart <bugzilla_noreply@kde.org> wrote: https://bugs.kde.org/show_bug.cgi?id=494686 Thomas Baumgart <tbaumgart@kde.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Resolution|--- |WAITINGFORINFO Status|REPORTED |NEEDSINFO --- Comment #1 from Thomas Baumgart <tbaumgart@kde.org> --- Please check in the plugins settings that at least one storage backend is enabled (checked). The XML backend is recommended. First, if you reply to a bug by email, please remove everything except your reply. Your entire message becomes the next entry in the bug, and all the extra (which is right above in the previous entry anyway) clutters it up and can make it harder to follow. Also it would be helpful if you switch your mail client to send text only replies in this case. Thank you. Can you try to start KMyMoney with option -n from a terminal window and check the configuration options that a storage backend is enabled? Don't be worried about any messages appearing during the start in the terminal window: those are expected and don't harm. 🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME. For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging. Thank you for helping us make KDE software even better for everyone! Thank your for your responses. I'm new to this, have been out of town for a week. I think the issue has been resolved by doing some system changes and updates. Nathan Thanks for the feedback. The reminder is automatically generated after a while, so don't worry too much about it. I close the bug since it seems the problem does not exist anymore. In case you have additional questions, it may also be a good idea to post them on the forum at https://discuss.kde.org/tag/kmymoney. |