Bug 492817

Summary: Akonadi EWS resource nonreliability and crash after authentication issues
Product: [Frameworks and Libraries] Akonadi Reporter: Erik Quaeghebeur <bugs.kde.org>
Component: EWS ResourceAssignee: kdepim bugs <kdepim-bugs>
Status: REPORTED ---    
Severity: crash CC: carl, krissn
Priority: NOR    
Version: 6.1.2   
Target Milestone: ---   
Platform: Gentoo Packages   
OS: Linux   
Latest Commit: Version Fixed In:
Sentry Crash Report:
Attachments: Excerpt from system log including backtrace for crash

Description Erik Quaeghebeur 2024-09-08 14:03:32 UTC
Created attachment 173444 [details]
Excerpt from system log including backtrace for crash

SUMMARY
I recently updated from KDE5 to KDE6. The EWS resource for 5 wasn't all too stable, but for 6 it has become dramatically bad. Effectively, the resource becomes disabled very soon after restarting and I need to manually restart it in akonadiconsole to fetch my mail (and then later I find it deactivated again).

I do not know whether there is a crash associated to this deactivation or not, also because DrKonqi seems to not work any more for me on KDE6. In any case, in my logs I found a backtrace for the EWS resource, which I'm attaching here, with some context.

SOFTWARE/OS VERSIONS
Operating System: Gentoo Linux 2.15
KDE Plasma Version: 6.1.4
KDE Frameworks Version: 6.5.0
Qt Version: 6.7.2
Kernel Version: 6.6.47-gentoo-a (64-bit)
Graphics Platform: Wayland
Processors: 16 × AMD Ryzen 7 PRO 4750U with Radeon Graphics
Memory: 49.7 GB of RAM
Graphics Processor: AMD Radeon Graphics

ADDITIONAL INFORMATION
I can install more debug symbol packages, if needed. Tell me which, as I don't have DrKonqi's input about this.
Comment 1 Erik Quaeghebeur 2024-09-11 07:49:31 UTC
By looking at my logs right after restarting the agent, I now am quite confident that the crash happens when restarting the agent and is reproducible. (I typically have to restart the agent twice, as the first time is not successful.)