Bug 491786

Summary:	NAS Problems
Product:	[Applications] digikam	Reporter:	Laurin <bernd.stahn>
Component:	Setup-Collections	Assignee:	Digikam Developers <digikam-bugs-null>
Status:	REPORTED ---
Severity:	normal	CC:	caulier.gilles, metzpinguin
Priority:	NOR
Version First Reported In:	8.4.0
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description Laurin 2024-08-16 12:21:20 UTC

Hello everyone,
within my last bug-report for Version 8.0 I told you about problems with digikam.
The installations ist local on drive C, but all databases and Files are located on NAS (QNAP)
With windows all connections are perfect and work is good..
digikam 7.4 is working with out problems.
Since Version 8.0. There are Problems as I told you last time. :
Folders are not shown, files can not be copied, something works with this drive something not.
That is the reason, why I was downgrading to version 7.4 and all is fine.

But more and more I have Heic-files to manage.
Digikam can do this, but only in database..
Writing in files is not possible..

Digikam Version 8.4 should solve this problem..
Very fine!
Thats why Idecided to upgrade from 7.4 to 8.4.
Bad idea:-(
at first there is a migration to new database.
Than is everything fine with the exception offolder-problems.
Windowows show the folder on NAS, Digikam not.
Some file are shown , other not.
Copying files is not possible,
writing into heic-files is not possible.

I tested security problems, permissions etc.
Working with admin rights, all this withoet solution.

So it seems the best way to downgrade to the old version.
I did.
Bad idea:-(
Remember : the database was upgraded an did not work with digikam 7.4.

Now I am between the worlds.
I have no chanc to use this fine software.

Have you ever heard about this problem (without th exception of my last bug report)
Can I do anything to manage this problem?
Can you do anything to manage this problem?

There is only one instance of digikam running. with only one user.

Thank you for help.

Comment 1 Maik Qualmann 2024-08-16 12:46:56 UTC

If digiKam-7.x worked with the NAS, it must work even better with digiKam-8.x. We have no other negative feedback with similar problems at the moment.
It is important that you add the digiKam folder as an exception if you are using an anti-virus program. It takes a long time for the anti-virus manufacturers to add the digiKam version as "known and OK".

Create a DebugView (Microsoft program) log of the start and the attempt of a failed action, as described here for Windows:

https://www.digikam.org/contribute/

Maik

Comment 2 Laurin 2024-08-19 10:31:40 UTC

    dear maik thank you for your very fast answer.You are a good team
   with a cool product.All the best to you.Bernd *Gesendet:* Freitag, 16.
   August 2024 um 14:47 Uhr
   *Von:* "Maik Qualmann" <bugzilla_noreply@kde.org>
   *An:* bernd.stahn@web.de
   *Betreff:* [digikam] [Bug 491786] NAS Problemshttps://bugs.kde.org/show_bug.cgi?id=491786

   Maik Qualmann <metzpinguin@gmail.com> changed:

   What |Removed |Added
   ----------------------------------------------------------------------------
   Component|AdvancedRename-album |Setup-Collections

   --
   You are receiving this mail because:
   You reported the bug.

Comment 3 caulier.gilles 2025-12-23 03:09:40 UTC

Laurin,

Did you read the comment 1 from Maik ?

Gilles Caulier

Comment 4 Laurin 2025-12-23 10:42:48 UTC

   Hello,Thank you, for your help.I read Maiks announcement,now I added
   digikam to virusscanner, letts see.For the moment I wish you a merry
   christmas and happy new year.all the best to you Bernd*Gesendet: *Dienstag,
   23. Dezember 2025 um 04:09*Von: *bugzilla_noreply@kde.org*An: *bernd.stahn@web.de*Betreff:
   *[digikam] [Bug 491786] NAS Problemshttps://bugs.kde.org/show_bug.cgi?id=491786

   caulier.gilles@gmail.com changed:

   What |Removed |Added
   ----------------------------------------------------------------------------
   CC| |caulier.gilles@gmail.com

   --- Comment #3 from caulier.gilles@gmail.com ---
   Laurin,

   Did you read the comment 1 from Maik ?

   Gilles Caulier

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   You are receiving this mail because:
   You reported the bug.

Comment 5 caulier.gilles 2025-12-23 11:12:45 UTC

Hi Laurin,

My best for the end of year.

Let's me hear if the problem remain or not. We are in bugs triaging stage while Christmas time.

Regards

Gilles Caulier