Bug 490288

Summary: Dolphin (and Konsole) crashes at start on a laptop with 2 external displays
Product: [Applications] dolphin Reporter: Jean Claveau <jean.claveau>
Component: generalAssignee: Dolphin Bug Assignee <dolphin-bugs-null>
Status: RESOLVED WORKSFORME    
Severity: crash CC: akselmo, kfm-devel
Priority: NOR Keywords: drkonqi
Version: 23.08.5   
Target Milestone: ---   
Platform: Ubuntu   
OS: Linux   
Latest Commit: Version Fixed In:
Sentry Crash Report:

Description Jean Claveau 2024-07-15 08:46:29 UTC
Application: dolphin (23.08.5)

Qt Version: 5.15.13
Frameworks Version: 5.115.0
Operating System: Linux 6.8.0-38-generic x86_64
Windowing System: X11
Distribution: Ubuntu 24.04 LTS
DrKonqi: 5.27.11 [KCrashBackend]

-- Information about the crash:
After a reboot due to an update (made with Discover), Dolphin and Konsole crash when i try to start them.

As a workaround, I 
- unplugged one of my 2 external displays
- started Dolphin
- replugged my screen
- the opened app works but i cant open a new one or a new window without a new crash

Here is my hardware
❯❯❯❯ lspci                                                                                                                                                           ~
00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers (rev 08)
00:02.0 VGA compatible controller: Intel Corporation UHD Graphics 620 (rev 07)
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 08)
00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th/8th Gen Core Processor Gaussian Mixture Model
00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21)
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21)
00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #0 (rev 21)
00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI #1 (rev 21)
00:16.3 Serial controller: Intel Corporation Sunrise Point-LP Active Management Technology - SOL (rev 21)
00:1c.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #1 (rev f1)
00:1c.2 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #3 (rev f1)
00:1c.4 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #5 (rev f1)
00:1d.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #9 (rev f1)
00:1f.0 ISA bridge: Intel Corporation Sunrise Point LPC/eSPI Controller (rev 21)
00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (4) I219-LM (rev 21)
02:00.0 Network controller: Intel Corporation Wireless 8265 / 8275 (rev 78)
03:00.0 Wireless controller [0d40]: Intel Corporation XMM7360 LTE Advanced Modem (rev 01)
04:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd NVMe SSD Controller SM981/PM981/PM983
05:00.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02)
06:00.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02)
06:01.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02)
06:02.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02)
06:04.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02)
3b:00.0 USB controller: Intel Corporation JHL6540 Thunderbolt 3 USB Controller (C step) [Alpine Ridge 4C 2016] (rev 02)

The crash can be reproduced every time.

-- Backtrace:
Application: Dolphin (dolphin), signal: Segmentation fault

[KCrash Handler]
#4  0x0000794956d98d54 in QWidget::hide() () from /lib/x86_64-linux-gnu/libQt5Widgets.so.5
#5  0x0000794956f0c7fd in ?? () from /lib/x86_64-linux-gnu/libQt5Widgets.so.5
#6  0x0000794956f114a0 in QMenuBar::changeEvent(QEvent*) () from /lib/x86_64-linux-gnu/libQt5Widgets.so.5
#7  0x0000794956db0dc7 in QWidget::event(QEvent*) () from /lib/x86_64-linux-gnu/libQt5Widgets.so.5
#8  0x0000794956d6bd45 in QApplicationPrivate::notify_helper(QObject*, QEvent*) () from /lib/x86_64-linux-gnu/libQt5Widgets.so.5
#9  0x00007949560d8118 in QCoreApplication::notifyInternal2(QObject*, QEvent*) () from /lib/x86_64-linux-gnu/libQt5Core.so.5
#10 0x0000794956da18f0 in QWidgetPrivate::updateFont(QFont const&) () from /lib/x86_64-linux-gnu/libQt5Widgets.so.5
#11 0x0000794956db1858 in QWidget::event(QEvent*) () from /lib/x86_64-linux-gnu/libQt5Widgets.so.5
#12 0x0000794956d6bd45 in QApplicationPrivate::notify_helper(QObject*, QEvent*) () from /lib/x86_64-linux-gnu/libQt5Widgets.so.5
#13 0x00007949560d8118 in QCoreApplication::notifyInternal2(QObject*, QEvent*) () from /lib/x86_64-linux-gnu/libQt5Core.so.5
#14 0x0000794956dca5fb in ?? () from /lib/x86_64-linux-gnu/libQt5Widgets.so.5
#15 0x0000794956dca62a in ?? () from /lib/x86_64-linux-gnu/libQt5Widgets.so.5
#16 0x0000794956dca70e in ?? () from /lib/x86_64-linux-gnu/libQt5Widgets.so.5
#17 0x0000794956112dbf in ?? () from /lib/x86_64-linux-gnu/libQt5Core.so.5
#18 0x0000794956548f51 in QWindow::screenChanged(QScreen*) () from /lib/x86_64-linux-gnu/libQt5Gui.so.5
#19 0x00007949565497c5 in QWindowPrivate::emitScreenChangedRecursion(QScreen*) () from /lib/x86_64-linux-gnu/libQt5Gui.so.5
#20 0x0000794956da2b13 in QWidgetPrivate::create() () from /lib/x86_64-linux-gnu/libQt5Widgets.so.5
#21 0x0000794956da2e55 in QWidget::create(unsigned long long, bool, bool) () from /lib/x86_64-linux-gnu/libQt5Widgets.so.5
#22 0x0000794956f0ee9d in ?? () from /lib/x86_64-linux-gnu/libQt5Widgets.so.5
#23 0x0000794956f0f293 in ?? () from /lib/x86_64-linux-gnu/libQt5Widgets.so.5
#24 0x0000794956ecf129 in QMainWindow::menuBar() const () from /lib/x86_64-linux-gnu/libQt5Widgets.so.5
#25 0x0000794957ac76fd in KXmlGuiWindow::createGUI(QString const&) () from /lib/x86_64-linux-gnu/libKF5XmlGui.so.5
#26 0x0000794957ac80a3 in KXmlGuiWindow::setupGUI(QSize const&, QFlags<KXmlGuiWindow::StandardWindowOption>, QString const&) () from /lib/x86_64-linux-gnu/libKF5XmlGui.so.5
#27 0x0000794957ac81f4 in KXmlGuiWindow::setupGUI(QFlags<KXmlGuiWindow::StandardWindowOption>, QString const&) () from /lib/x86_64-linux-gnu/libKF5XmlGui.so.5
#28 0x00005ba91ffc4bc4 in ?? ()
#29 0x000079495562a1ca in __libc_start_call_main (main=main@entry=0x5ba91ffc2c60, argc=argc@entry=1, argv=argv@entry=0x7ffd4467fbf8) at ../sysdeps/nptl/libc_start_call_main.h:58
#30 0x000079495562a28b in __libc_start_main_impl (main=0x5ba91ffc2c60, argc=1, argv=0x7ffd4467fbf8, init=<optimized out>, fini=<optimized out>, rtld_fini=<optimized out>, stack_end=0x7ffd4467fbe8) at ../csu/libc-start.c:360
#31 0x00005ba91ffc5c25 in ?? ()
[Inferior 1 (process 4524) detached]

Reported using DrKonqi
Comment 1 Akseli Lahtinen 2024-08-28 15:19:27 UTC
Unable to reproduce on my system:

Operating System: Fedora Linux 40
KDE Plasma Version: 6.1.80
KDE Frameworks Version: 6.6.0
Qt Version: 6.7.2
Kernel Version: 6.10.6-200.fc40.x86_64 (64-bit)
Graphics Platform: Wayland
Processors: 12 × AMD Ryzen 5 3600 6-Core Processor
Memory: 15.5 GiB of RAM
Graphics Processor: AMD Radeon RX 6600

Can you reproduce the issue with dolphin version 24.08.0?
Comment 2 Bug Janitor Service 2024-09-12 03:47:16 UTC
🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2024-09-27 03:47:39 UTC
🐛🧹 This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.