Bug 489813

Summary: While Watching YouTube Videos, Audio System Resets or Crashes
Product: [Plasma] plasmashell Reporter: Altamush Nayyer Khan <theattish>
Component: Audio in generalAssignee: Plasma Bugs List <plasma-bugs>
Status: RESOLVED WORKSFORME    
Severity: crash CC: isma.af, kdedev
Priority: NOR    
Version First Reported In: 6.1.2   
Target Milestone: 1.0   
Platform: Arch Linux   
OS: Linux   
Latest Commit: Version Fixed In:
Sentry Crash Report:

Description Altamush Nayyer Khan 2024-07-06 05:20:41 UTC 
SUMMARY
While watching YouTube videos, the audio system resets, and I get that KDE 'Current Device' label on the screen that appears for a short time to indicate which audio device is being used. The problem is, the mic stops working after this, and I need to reboot the OS to make it work again.

This only happens on WAYLAND and on the latest Arch Linux Release with the Nvidia 555 drivers. I have not tweaked the drivers in any way, even though some people are experiencing lag on Wayland, including myself.

Also, sometimes YouTube videos play, but the Audio does not. Unplaying the video and then playing it again using the 'Play Button' on the video makes the audio audible again.


STEPS TO REPRODUCE
1. Watch a YouTube Video.
2. Sometimes the video plays without any errors. Sometimes the video plays without the audio.
3. Unplay the video and click the play button and the audio starts working.
4. After an arbitrary amount of time, the KDE sound system somehow resets or crashes. Something happens which I can't really tell.

OBSERVED RESULT
Audio system sometimes crashes or resets, but the Mic is the device that does not reset properly. When I use OBS, it fails to pic up the Mic after this crash.

EXPECTED RESULT
The audio system should work properly and never crash. YouTube videos should play with their audio audible from the very start.

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: Arch Linux (Endeavor OS)
(available in About System)
KDE Plasma Version: 6.1.2
KDE Frameworks Version: 6.3.0
Qt Version: 6.7.2

ADDITIONAL INFORMATION
I have no idea what this issue is. I have been trying to restart the audio engine.
Comment 1 TraceyC 2025-03-10 21:42:08 UTC 
If something crashed, we need a backtrace of it so we can figure out what's going on. Can you please attach a backtrace of the crash using the coredumpctl command-line program, as detailed in https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports#Retrieving_a_backtrace_using_coredumpctl?

Thanks!
Comment 2 Bug Janitor Service 2025-03-25 03:46:40 UTC 
🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2025-04-09 03:47:12 UTC 
🐛🧹 This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.