Bug 489788

Summary:	There was an error exporting the recording in Krita without the error message
Product:	[Applications] krita	Reporter:	pop <2705211576>
Component:	* Unknown	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED WORKSFORME
Severity:	normal	CC:	halla
Priority:	NOR
Version First Reported In:	5.2.2
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description pop 2024-07-05 13:48:51 UTC

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SUMMARY


STEPS TO REPRODUCE
1.Export a video of your paintings
2. 
3. 

OBSERVED RESULT
The error "Export failed FFmpeg error message" pops up: No message was output afterward.                                                                                
EXPECTED RESULT
The recording was successfully exported

SOFTWARE/OS VERSIONS
Windows: krita 5.2.2
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
FFmpeg has been successfully checked, but I don't know what is wrong and cannot be exported

Comment 1 Halla Rempt 2024-07-27 08:38:01 UTC

I'm sorry, I cannot reproduce this on Windows with 5.2.4 (the latest version) from Steam or the 5.2.4 from our website. We did fix a number of issues when exporting in 5.2.3 and 5.2.4, which might have helped your issue, but there's not enough information to be certain.

We'd have to have access to the .kra animation file and the exact settings in the render animation dialog you're using.

Comment 2 Bug Janitor Service 2024-08-11 03:46:35 UTC

🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!

Comment 3 Bug Janitor Service 2024-08-26 03:47:38 UTC

🐛🧹 This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.