Bug 489318

Summary:	Fonts do not render properly in the message frame of an email, all other fonts in the application are normal.
Product:	[Applications] kmail2	Reporter:	ioo+kde
Component:	UI	Assignee:	kdepim bugs <kdepim-bugs>
Status:	RESOLVED WORKSFORME
Severity:	major	CC:	kdedev
Priority:	NOR
Version First Reported In:	6.1.1
Target Milestone:	---
Platform:	Neon
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description ioo+kde 2024-06-27 15:47:30 UTC

SUMMARY
In KMail 6.1.1 (24.05.1) The font in the message field of email is horribly jagged, almost unreadable.

STEPS TO REPRODUCE
1. Open Kmail

OBSERVED RESULT
1. Observe that you can't read the actual email the fonts are all messed up.

EXPECTED RESULT
1. Fonts should render properly like all other KDE applications.

SOFTWARE/OS VERSIONS
Windows: 
Linux/KDE Plasma: KDE Neon
KDE Plasma Version:  6.1.1
KDE Frameworks Version: 6.3.0
Qt Version: 6.7.0

ADDITIONAL INFORMATION
All other KDE app fonts on this system look beautiful. Thefons in the other kmail frames, the tool bar, icons etc all  look normal and beautiful however the fonts in the actual mail field are so jagged the mail is almost unreadable. All display settings are set at default on this system.

Comment 1 TraceyC 2024-07-02 20:57:47 UTC

I'm not able to reproduce this on Solus or KDE Neon, Plasma 6.1.1
KMail 6.1.1 (24.05.1)

I tried with and without enabling custom fonts. I tested a number of fonts for the message body, and they all looked as clear as fonts in the rest of the UI.

In your KMail settings, under Appearance - Fonts, do you have custom fonts enabled?
If so, what font do  you have selected for "Message Body"?

Comment 2 Bug Janitor Service 2024-07-17 03:46:34 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 3 Bug Janitor Service 2024-08-01 03:46:27 UTC

🐛🧹 This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.