Bug 489129

Summary: Program unexpectedly crashes
Product: [Applications] kmymoney Reporter: Elmer <erieelmer509>
Component: generalAssignee: KMyMoney Devel Mailing List <kmymoney-devel>
Status: RESOLVED FIXED    
Severity: crash    
Priority: NOR    
Version: unspecified   
Target Milestone: ---   
Platform: Microsoft Windows   
OS: Other   
Latest Commit: Version Fixed In: 5.2
Sentry Crash Report:

Description Elmer 2024-06-24 17:55:31 UTC
STEPS TO REPRODUCE
1. Start KMyMoney
2. Open File
3. Setting > Configure Toolbars
4. Edit Main Toolbar>adding, subtracting or moving actions.
5. Apply changes and program closes unexpectedly. Sometimes crashes without Okaying or Apply changes and usually corrupts the file. Restarting and loading the last file will crash the program again. Only remedy is to uninstall and reinstall the program and hope you have a good backup(I did...).
KMyMoney Version: 5.1.80-61b3670

I've been using KMyMoney since April of 2014 and have recommended it to many people. I know the version I'm using is a beta or earlier but it has to many things I've wanted to go back. 

SOFTWARE/OS VERSIONS
Windows 11
Comment 1 Jack 2024-06-24 22:41:29 UTC
the first thing I would try is to launch KMyMoney from a command line, to see if anything useful is printed out to console.

Also, although it may not be worth testing, I suspect that using a prior version of the program would have been enough,  if the program crashed, then it probably did not save a new version of the data file, and opening that file with the older version of the program should work fine.  Can you state which version does not work, and I assume the version you mentioned above is the one that failed?
Comment 2 Elmer 2024-06-25 13:47:48 UTC
I uninstalled the newer version an installed  a older version. I was 
able to load the backup without any  problems. As far as I can tell 
there are old missing transactions.

The version I mentioned is the version that failed. Thanks for the 
prompt rely

On 6/24/2024 6:41 PM, Jack wrote:
> https://bugs.kde.org/show_bug.cgi?id=489129
>
> Jack <ostroffjh@users.sourceforge.net> changed:
>
>             What    |Removed                     |Added
> ----------------------------------------------------------------------------
>           Resolution|---                         |WAITINGFORINFO
>               Status|REPORTED                    |NEEDSINFO
>
> --- Comment #1 from Jack <ostroffjh@users.sourceforge.net> ---
> the first thing I would try is to launch KMyMoney from a command line, to see
> if anything useful is printed out to console.
>
> Also, although it may not be worth testing, I suspect that using a prior
> version of the program would have been enough,  if the program crashed, then it
> probably did not save a new version of the data file, and opening that file
> with the older version of the program should work fine.  Can you state which
> version does not work, and I assume the version you mentioned above is the one
> that failed?
>
Comment 3 Bug Janitor Service 2024-07-10 03:47:14 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!