| Summary: | Laptop Touchpad Not Detected/Working in Neon/Plasma 6 | ||
|---|---|---|---|
| Product: | [KDE Neon] neon | Reporter: | J Vernet <jdvernet> |
| Component: | Packages User Edition | Assignee: | Neon Bugs <neon-bugs-null> |
| Status: | RESOLVED UPSTREAM | ||
| Severity: | normal | CC: | jr, nate, neon-bugs-null |
| Priority: | NOR | ||
| Version First Reported In: | unspecified | ||
| Target Milestone: | --- | ||
| Platform: | Neon | ||
| OS: | Linux | ||
| Latest Commit: | Version Fixed/Implemented In: | ||
| Sentry Crash Report: | |||
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Description
J Vernet
2024-06-19 18:12:20 UTC
Did you remove or mask the Libinput drivers, and you were previously using the Synaptics drivers? If so, that's the cause: Synaptics drivers are not supported in Plasma 6. Sorry, I uninstalled Synaptics per this: <https://discuss.kde.org/t/settings-says-no-touchpad-found/14139> (even though my issue differed, as my touchpad wasn't working and not just undetected) There was no result, so I didn't include it in the report. My mistake. On 6/19/2024 2:55 PM, Nate Graham wrote: > https://bugs.kde.org/show_bug.cgi?id=488750 > > Nate Graham <nate@kde.org> changed: > > What |Removed |Added > ---------------------------------------------------------------------------- > Status|REPORTED |NEEDSINFO > Resolution|--- |WAITINGFORINFO > CC| |nate@kde.org > > --- Comment #1 from Nate Graham <nate@kde.org> --- > Did you remove or mask the Libinput drivers, and you were previously using the > Synaptics drivers? If so, that's the cause: Synaptics drivers are not supported > in Plasma 6. > Does the issue reproduce in a new clean user account on the same machine? Created new, clean account. Hard restarted. No change.
On 6/20/2024 10:26 AM, Nate Graham wrote:
> https://bugs.kde.org/show_bug.cgi?id=488750
>
> --- Comment #3 from Nate Graham <nate@kde.org> ---
> Does the issue reproduce in a new clean user account on the same machine?
>
Ok, so this suggests a missing package or a root-level configuration issue on the machine. To rule out other possibilities, when was the last time this worked? And when id did work, was it showing the old Synaptics UI (with a test area and configurable inertia) or the Libinput UI with a "left handed mode" checkbox? Sorry, the last time it worked was when it was running Win10 previous to
the neon install (this was the first Linux install on this machine)
So given your request, I'll try another install, and if it starts
working again, I'll try to reverse engineer why and update
Thanks for your help!
On 6/20/2024 2:10 PM, Nate Graham wrote:
> https://bugs.kde.org/show_bug.cgi?id=488750
>
> --- Comment #5 from Nate Graham <nate@kde.org> ---
> Ok, so this suggests a missing package or a root-level configuration issue on
> the machine.
>
> To rule out other possibilities, when was the last time this worked? And when
> id did work, was it showing the old Synaptics UI (with a test area and
> configurable inertia) or the Libinput UI with a "left handed mode" checkbox?
>
Aha, if it has never worked on Linux, then I think it's more likely this is a driver issue, I'd recommend reporting it at https://gitlab.freedesktop.org/libinput/libinput/-/issues/. (I had a feeling about that)
Thank you, Nate!
On 6/20/2024 4:50 PM, Nate Graham wrote:
> https://bugs.kde.org/show_bug.cgi?id=488750
>
> Nate Graham <nate@kde.org> changed:
>
> What |Removed |Added
> ----------------------------------------------------------------------------
> Resolution|WAITINGFORINFO |UPSTREAM
> Status|NEEDSINFO |RESOLVED
>
> --- Comment #7 from Nate Graham <nate@kde.org> ---
> Aha, if it has never worked on Linux, then I think it's more likely this is a
> driver issue, I'd recommend reporting it at
> https://gitlab.freedesktop.org/libinput/libinput/-/issues/.
>
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