Bug 488222

Summary:	exiftool not recognized
Product:	[Applications] digikam	Reporter:	Evstratios Moraites <evstratios>
Component:	Metadata-ExifTool	Assignee:	Digikam Developers <digikam-bugs-null>
Status:	RESOLVED FIXED
Severity:	normal	CC:	caulier.gilles, metzpinguin, nonobio
Priority:	NOR
Version:	8.4.0
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed In:	8.5.0
Sentry Crash Report:

Description Evstratios Moraites 2024-06-08 18:48:39 UTC

I get the latest (near-nightly) versions of digikam.
The last few version are not recognizing exiftool.
The program complains about it in an expiring yellow stripe at the top of the window.
Pointing the program to the one in your installation folder does nothing.
Downloading another copy of exiftool and pointing the program to it doesn't help.
Now what?


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SUMMARY


STEPS TO REPRODUCE
1. 
2. 
3. 

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION

Comment 1 Evstratios Moraites 2024-06-08 18:50:54 UTC

digiKam-8.4.0-20240606T153013-Qt6-Win64.exe is the one I'm using now.
This one fails to recognize exiftool as I described.
The last three versions also reject exiftool.

Comment 2 Evstratios Moraites 2024-06-08 18:54:33 UTC

I use digiKam-8.4.0-20240608T071222-Qt6-Win64
same thing

Comment 3 Maik Qualmann 2024-06-08 19:10:53 UTC

Current digikam-8.4.0 Windows just tested again, no problem with ExifTool. I suspect a problem with the antivirus program you are using. Problems with antivirus programs are also known in the ExifTool forum. Add digiKam and Exiftool as exceptions in the antivirus program.
Otherwise, activate internal debugging in the digiKam settings and create a DebugView log from the start of digiKam, as described here:

https://www.digikam.org/contribute/

Maik

Comment 4 caulier.gilles 2024-07-18 20:37:04 UTC

Please test with the last 8?5?0 prerelease installer available here :

https://files.kde.org/digikam/

Comment 5 nonobio 2024-07-23 10:20:57 UTC

Hi,

I had the same problem following the installation of digiKam-8.4.0-Qt6-Win64

I installed digiKam-8.5.0-20240723T043438-Qt6-Win64: the problem is solved

Thanks :)