Bug 486897

Summary:	Not able to create shortcuts
Product:	[Applications] systemsettings	Reporter:	DeMus <jan.mussche>
Component:	kcm_keys	Assignee:	Plasma Bugs List <plasma-bugs-null>
Status:	RESOLVED WORKSFORME
Severity:	normal	CC:	butirsky, cwo.kde, kde, natalie_clarius
Priority:	NOR
Version First Reported In:	6.0.4
Target Milestone:	---
Platform:	Fedora RPMs
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:
Attachments:	Error message

Description DeMus 2024-05-11 17:22:05 UTC

Created attachment 169387 [details]
Error message

***
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I did, but this did not result in a working answer.

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***

SUMMARY


STEPS TO REPRODUCE
1. In system-settings select Keyboard - Shortcuts, button Add new and then select Command or Script
2. Select the item you want to have a shortcut made for
3. When clicking Add the input window disappears and on top of the window an error message in red appears:
Error while communicating with the global shortcuts service

OBSERVED RESULT
No shortcut added

EXPECTED RESULT
Having a new shortcut

SOFTWARE/OS VERSIONS

Linux/KDE Plasma: 6.0.4
(available in About System)
KDE Plasma Version: 6.0.4
KDE Frameworks Version: 6.1.0
Qt Version: 6.7.0

ADDITIONAL INFORMATION
This happened both in Fedora 40 KDE spin as well as in Fedora 40 Kinoite.

Comment 1 cwo 2024-07-15 13:56:27 UTC

Reassigning to correct module.

I can't reproduce this on a different system; it might be a misconfiguration / distribution issue in Fedora. 

There is also a new version of Plasma out (Plasma 6.1, currently at Plasma 6.1.2), which should also available in Fedora as I understand. Can I ask you to test whether it works with that version?

Comment 2 Bug Janitor Service 2024-07-30 03:46:09 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 3 Bug Janitor Service 2024-08-14 03:46:57 UTC

🐛🧹 This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.