Bug 484114

Summary:	Brush Lag when using Thunderbolt Cable to connect Huion Tablet
Product:	[Applications] krita	Reporter:	Bryan Yoon <serohyoon>
Component:	* Unknown	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED WORKSFORME
Severity:	major	CC:	tamtamy.tymona
Priority:	NOR
Version First Reported In:	5.2.2
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description Bryan Yoon 2024-03-21 00:33:06 UTC

SUMMARY
When connecting a USB C (with video) port, the pen lags when trying to draw. This lag does not occur when connecting it with the 2 in 1 cable (hdmi + power + usb). This lag doesn't seem to occur on MS Paint and Clip Studio Paint when I tested them out.

STEPS TO REPRODUCE
1. Get a Huion Kamvas Pro tablet (Pro 19 is the one I have)
2. Connect it to the PC via thunderbolt port
3. Try Drawing with it

OBSERVED RESULT
The brush lags a lot, lots of delay before making the mark.

EXPECTED RESULT
The brush draws fairly snappily, no lag.

SOFTWARE/OS VERSIONS
Windows: 11

ADDITIONAL INFORMATION

Comment 1 Tiar 2024-03-21 00:38:40 UTC

That sounds like a tablet driver problem. Try switching in Krita -> Settings -> Configure Krita -> Tablet Settings to Wintab (and restart your PC or at least Krita for a good measure), you can try reinstalling the driver, and if all fails, you can ask on krita-artists.org forum, which is a bit better place for diagnosing and fixing tablet issues.

Comment 2 Bug Janitor Service 2024-04-05 03:47:09 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 3 Bug Janitor Service 2024-04-20 03:47:37 UTC

This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!