Summary: | Failure to download required files for face detection, red-eye removal and auto-tagging of images | ||
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Product: | [Applications] digikam | Reporter: | Alan Howshall <alan> |
Component: | Setup-FirstRun | Assignee: | Digikam Developers <digikam-bugs-null> |
Status: | RESOLVED FIXED | ||
Severity: | normal | CC: | metzpinguin |
Priority: | NOR | ||
Version: | 8.3.0 | ||
Target Milestone: | --- | ||
Platform: | Microsoft Windows | ||
OS: | Microsoft Windows | ||
Latest Commit: | https://invent.kde.org/graphics/digikam/-/commit/40333f00b017b7bc206819b318ab503b4b2bc2c5 | Version Fixed In: | 8.4.0 |
Sentry Crash Report: | |||
Attachments: |
First received download error
Second received download error Third attempt from alternate location successfully downloading progress |
Description
Alan Howshall
2024-03-19 12:54:06 UTC
Created attachment 167469 [details]
Second received download error
Created attachment 167470 [details]
Third attempt from alternate location successfully downloading progress
If I understand correctly, they were able to complete the download after the 3rd attempt. The behavior is normal, we do not have control over the KDE project's globally distributed mirror servers, some of which are at universities, for example. Not everyone is always online either. If the primary address that automatically selects a server near your country fails, we try "good" known mirror servers directly. We introduced this behavior following bug reports. Maik You are correct that the download did work for me on the third attempt. However as a UX designer I would suggest most users would likely only 'Try again' a failed download 1x, before choosing 'Cancel' button that would lead to less optimal results UNLESS you explicitly tell the user that you will automatically re-try from a different download location. So it's great that you've implemented that alternate download location functionality (as I understand what you're saying about not having direct control over mirror sources) BUT I would recommend either adding some additional text to those error dialogs saying that you will re-try from a different mirror. Maybe along with re-labelling current generic and repeated 'Try again' button wording with something like 'Try alternate'. So the user understands that there's a decent chance of it working if they click the Try button more than once. Which was not something I expected. I only tried 3 times because had the same error during 8.2.0, put after cancel that had left me with a crashing 8.2.0 whenever any tagging was involved. Hence I was looking to gather extra evidence of a problem with these additional downloads on fresh 8.3.0 install. Thanks in advance, Alan Git commit 40333f00b017b7bc206819b318ab503b4b2bc2c5 by Maik Qualmann. Committed on 19/03/2024 at 22:00. Pushed by mqualmann into branch 'master'. adjust dialog text if an error occurs during download FIXED-IN: 8.4.0 M +1 -1 NEWS M +4 -3 core/utilities/setup/downloader/filesdownloader.cpp https://invent.kde.org/graphics/digikam/-/commit/40333f00b017b7bc206819b318ab503b4b2bc2c5 Git commit 5f59408034214605a359ad35d13ee966ac9dac25 by Maik Qualmann. Committed on 28/03/2024 at 07:30. Pushed by mqualmann into branch 'master'. remove fixed alternative download server, at the request of the KDE Sysadmin. The Geo IP databases for the mirror servers used have been updated. Related: bug 449815 M +9 -26 core/utilities/setup/downloader/filesdownloader.cpp [INFRASTRUCTURE] https://invent.kde.org/graphics/digikam/-/commit/5f59408034214605a359ad35d13ee966ac9dac25 |