Bug 483595

Summary: Elisa doesn't play anything
Product: [Applications] Elisa Reporter: Reuben Parfrey <reubenparfrey>
Component: generalAssignee: Matthieu Gallien <matthieu_gallien>
Status: RESOLVED NOT A BUG    
Severity: major CC: tneo
Priority: NOR Keywords: qt6
Version First Reported In: 24.02.0   
Target Milestone: ---   
Platform: openSUSE   
OS: Linux   
Latest Commit: Version Fixed In:
Sentry Crash Report:

Description Reuben Parfrey 2024-03-14 19:09:11 UTC 
SUMMARY
Elisa doesn't play anything.


STEPS TO REPRODUCE
1. Open Elisa
2. Try to play a track anywhere in the application
3. The title appears and it shows in 'Now Playing', but nothing plays and you cannot interact with the scrubbing bar.

OBSERVED RESULT
Nothing plays, and you are unable to interact with the audio scrubbing bar. The track title does show in the top bar and in the 'Now Playing' view.

EXPECTED RESULT
The track plays, alongside the title appearing in the top bar and Now Playing. The scrubbing bar is interactive and allows you to scrub through the song.

SOFTWARE/OS VERSIONS

Linux/KDE Plasma: 
Operating System: openSUSE Tumbleweed 20240311
KDE Plasma Version: 6.0.1
KDE Frameworks Version: 6.0.0
Qt Version: 6.6.2
Kernel Version: 6.7.7-1-default (64-bit)

ADDITIONAL INFORMATION
Graphics Platform: Wayland
Processors: 8 × Intel® Core™ i5-8350U CPU @ 1.70GHz
Memory: 15.4 GiB of RAM
Graphics Processor: Mesa Intel® UHD Graphics 620
Comment 1 tneo 2024-03-14 23:02:51 UTC 
I have the same issue.

When I execute from terminal it shows:
"could not load multimedia backend ""
QtMultimedia is not currently supported on this platform or compiler.
Failed to initialize QMediaPlayer "Not available"
"
And when I click on play, there is no output to the terminal


Operating System: openSUSE Tumbleweed 20240311
KDE Plasma Version: 6.0.1
KDE Frameworks Version: 6.0.0
Qt Version: 6.6.2
Kernel Version: 6.7.7-1-default (64-bit)
Graphics Platform: Wayland
Comment 2 tneo 2024-03-15 02:52:10 UTC 
@reubenparfrey@gmail.com
Installing qt6-multimedia resolves the issue
Comment 3 tneo 2024-03-15 02:52:24 UTC 
Can you confirm and close the ticket?
Comment 4 Reuben Parfrey 2024-03-15 06:42:40 UTC 
Installing qt6-multimedia has fixed the issue, so I am closing this ticket.