Bug 483209

Summary:	Scheduled Backup fails to start on Plasma 6
Product:	[Applications] kup	Reporter:	Simon Brown <bugs>
Component:	general	Assignee:	Simon Persson <simon.persson>
Status:	RESOLVED WORKSFORME
Severity:	major	CC:	p.r.worrall
Priority:	NOR	Keywords:	qt6
Version First Reported In:	0.9.1
Target Milestone:	---
Platform:	Neon
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description Simon Brown 2024-03-11 09:09:02 UTC

SUMMARY
I have a backup profile set that prompts me to backup after a set number of active hours. After upgrade to Plasma 6 I still get the pop-up asking if I'd like to backup now, but on pressing yes nothing happens. I now get the prompt every time I log-in. 


STEPS TO REPRODUCE
1. Install Neon with plasma 5
2. Setup a backup profile based on a set number of active hours
3. Upgrade to Plasma 6
4. When prompted to start a backup, press yes

OBSERVED RESULT
Nothing happens

EXPECTED RESULT
1. A prompt window asking to unlock my encrypted volume
2. Backup process starts

SOFTWARE/OS VERSIONS
Linux/KDE Plasma:  KDE Neon 6.0
(available in About System)
KDE Plasma Version: 6.0.0
KDE Frameworks Version: 6.0.0
Qt Version: 6.6.2

ADDITIONAL INFORMATION
X11

Comment 1 Paul Worrall 2024-03-11 11:03:56 UTC

It seems as though the backup status indicator doesn't work too well in Plasma 6, see also bug #480546

Comment 2 Simon Brown 2024-03-15 09:52:01 UTC

If I connect and decrypt the storage volume before starting the backup when prompted, it appears to run successfully.

Comment 3 Simon Persson 2024-05-03 08:09:19 UTC

What kup does is that when starting to save a backup it first checks if the storage volume is accessible, if not it will ask for the volume to be mounted and it goes back to passive state. If the volume never becomes accessible then kup will never continue with saving data.

It sounds to me that perhaps something in the "solid" framework has stopped working in newer versions? That is the library that should ask for password and mount the storage volume. Simon Brown, can you try to enable automatic mounting for your storage device and see if this helps?

Comment 4 Bug Janitor Service 2024-05-18 03:45:25 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 5 Bug Janitor Service 2024-06-02 03:45:57 UTC

This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!