Bug 482323

Summary:	Save new backup button does nothing when backup fails to start
Product:	[Applications] kup	Reporter:	Yann Salmon <contact+bugs+kde>
Component:	general	Assignee:	Simon Persson <simon.persson>
Status:	RESOLVED FIXED
Severity:	normal
Priority:	NOR
Version First Reported In:	0.9.1
Target Milestone:	---
Platform:	Other
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description Yann Salmon 2024-03-03 16:14:50 UTC

SUMMARY
The Save new backup button from kup's systray icon menu does not (seem to) do anything.


STEPS TO REPRODUCE
1. In KDE settings, set up a backup plan with Manual activation Schedule.
2. Set the destination to an external drive.
3. Open kup's systray icon.
4. Click on Save new backup

OBSERVED RESULT
Nothing

EXPECTED RESULT
Backup should start and kup's status should show that ; or backup fails to start and the status should also inform as to why.

SOFTWARE/OS VERSIONS
Operating System: Kubuntu 22.04
KDE Plasma Version: 5.24.7
KDE Frameworks Version: 5.92.0
Qt Version: 5.15.3
Kernel Version: 5.15.0-97-generic (64-bit)
Graphics Platform: X11
Processors: 8 × Intel® Xeon® CPU E3-1245 v5 @ 3.50GHz
Memory: 15.5 Gio of RAM
Graphics Processor: NVIDIA GeForce GTX 1650/PCIe/SSE2

ADDITIONAL INFORMATION
Turns out the root of the problem is that the Backups folder (the default name that KDE settings panel uses) did not exist on the destination drive.

Comment 1 Simon Persson 2024-05-03 08:11:56 UTC

Destination folder creation has been fixed already, just not in a released software version yet. Thanks for reporting!