Bug 481476

Summary: Black window after first installation on Windows 7
Product: [Applications] kdenlive Reporter: jesfercab
Component: User Interface & MiscellaneousAssignee: Jean-Baptiste Mardelle <jb>
Status: RESOLVED WORKSFORME    
Severity: grave CC: diekuhrannte
Priority: NOR    
Version First Reported In: 23.08.4   
Target Milestone: ---   
Platform: Microsoft Windows   
OS: Microsoft Windows   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:
Attachments: Black window

Description jesfercab 2024-02-17 18:52:15 UTC
Created attachment 165911 [details]
Black window

SUMMARY
After installed I get a black window every times. The software is running well at background, see image, but I cannot see anything on the workspace.


STEPS TO REPRODUCE
1. Install kdenlive 23.08.4 on Windows 7
2. Run the software
3. 

OBSERVED RESULT
I can only see a black window.

EXPECTED RESULT
I expected to see a window with controls and menu bars

SOFTWARE/OS VERSIONS
Windows: Windows 7 version 6.1 (build7601:SP 1) (x86_64)
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 jesfercab 2024-02-18 10:44:33 UTC
20.12.3 works well
Comment 2 diekuhrannte@web.de 2024-02-18 18:40:18 UTC
Can you please report whether the problem still exists? Or can we close the bug report?
Comment 3 Bug Janitor Service 2024-03-04 03:47:02 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 4 Bug Janitor Service 2024-03-19 03:46:39 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!