Bug 478593

Summary:	I LOST MY ARTWORK BECAUSE OF A DUMBASS UPDATE ON MY PC BUT I SAVED MY ARTWORK. IT EVEN HAD DOCUMENT_0.KRA. WHAT THE FUCK EVEN IS THIS APP. THIS SHOULD BE ILLEGAL AND ART THEFT AND INMORAL, WHERE IS IT. I TRIED FINDING THE DOCUMENTS ON FILES BUT ITS GONEE.
Product:	[Applications] krita	Reporter:	thisaccountisusedforbackupsngl <thisisusedforbackupsngl>
Component:	File formats	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED NOT A BUG
Severity:	crash	CC:	alvin, eliseastrid
Priority:	NOR
Version First Reported In:	5.1.5
Target Milestone:	---
Platform:	Compiled Sources
OS:	Microsoft Windows
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description thisaccountisusedforbackupsngl@gmail.com 2023-12-16 07:18:30 UTC

SUMMARY
***
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***


STEPS TO REPRODUCE
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OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION

FUCKING HELP. MY FUCKING PC FUCKING TURNED OFF WHEN I WAS SLEEPING AND I NOTICED MY OTHER DOCUMENTS ARE FUCKING GONE WITHOUT MY CONSENT. IF THIS KEEPS HAPPENING IM GOING TO SAVE UP FOR AN APPLE DEVICE FOR TO DOWNLOAD PROCREATE AND THEN DOWNLOAD BLENDER LMFAOOOOOOOOOOOOOOOOOOOOOOOOOO

Comment 1 Alvin Wong 2023-12-16 08:53:02 UTC

I am sorry to hear that your PC has turned of by itself and led to the loss of unsaved documents. We strongly recommend you save your documents frequently, especially before leaving the PC unattended for long periods of time. Krita does have autosave [1] (the default interval is every 7 minutes) so there is a chance you can recover some of your progress.

If you have not saved the document before, the autosave file will be located in the temporary directory (type "%TEMP%" without the quotes into the address bar in Windows Explorer to browse that directory). You should also be prompted to recover the autosave when starting Krita.

If you have saved the document before, the autosave file will be located in the same directory as the original save file. You can see the file path on the recent documents list from the "File" menu. You should also be prompted to recover the autosave when opening the original file.

If for some reason the recent documents list has been emptied and you are unsure where you have saved the file, you can use the search function in your operating system and look for files with the pattern ".kra". This should list all Krita documents on your device.

[1]: https://docs.krita.org/en/user_manual/autosave.html

In the future, if you have other general support questions I recommend asking on the Krita Artists forum over at https://krita-artists.org/

Comment 2 Alvin Wong 2023-12-16 08:53:12 UTC

*** Bug 478594 has been marked as a duplicate of this bug. ***