| Summary: | Provide more human friendly message when device connection fails with no message | ||
|---|---|---|---|
| Product: | [Plasma] plasmashell | Reporter: | Philippe ROUBACH <philippe.roubach> |
| Component: | Bluetooth in general | Assignee: | David Rosca <nowrep> |
| Status: | CONFIRMED --- | ||
| Severity: | wishlist | CC: | kdedev, nate, nicolas.fella, plasma-bugs-null |
| Priority: | NOR | Keywords: | usability |
| Version First Reported In: | 6.2.4 | ||
| Target Milestone: | 1.0 | ||
| Platform: | Other | ||
| OS: | Linux | ||
| See Also: | https://bugs.kde.org/show_bug.cgi?id=460077 | ||
| Latest Commit: | Version Fixed/Implemented In: | ||
| Sentry Crash Report: | |||
| Attachments: |
message with the mac address
bt connect log |
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Description
Philippe ROUBACH
2023-10-22 10:03:27 UTC
I forgot Operating System: openSUSE Tumbleweed 20231020 KDE Plasma Version: 5.27.8 KDE Frameworks Version: 5.111.0 Qt Version: 5.15.11 Kernel Version: 6.5.6-1-default (64-bit) KDE Gears 23.08.2 Can you attach a screenshot of the message saying nothing? Created attachment 162534 [details]
message with the mac address
Message saying noting
Thanks for the info. Sorry we were not able to get to this bug report yet! Can I ask you if the issue is still happening in Plasma 6.3.4 or newer? Thanks a lot! (In reply to Nate Graham from comment #5) > Sorry we were not able to get to this bug report yet! Can I ask you if the > issue is still happening in Plasma 6.3.4 or newer? Thanks a lot! Problem still there Samsung A34, Android 14 'When i sent this report I got a Samsung S7, Android 8) Operating System: openSUSE Tumbleweed 20250420 KDE Plasma Version: 6.3.4 KDE Frameworks Version: 6.13.0 Qt Version: 6.9.0 Kernel Version: 6.14.2-1-default (64-bit) Graphics Platform: Wayland Processors: 8 × 12th Gen Intel® Core™ i3-12100 Memory: 15.3 Gio of RAM Graphics Processor 1: Intel® UHD Graphics 730 Graphics Processor 2: llvmpipe Manufacturer: ASRock Product Name: B760M-HDV/M.2 D4 Can you try pairing your device through command line with bluetoothctl? This will let us know if there's an underlying system problem. Instructions to connect using bluetoothctl: 1. `sudo systemctl restart bluetooth` 2. `bluetoothctl` 3. `scan on` 4. Write down the MAC for the device: `[bluetooth]# [NEW] Device 88:C9:XXXXXX Device-name 5. `connect <MAC>` 6. `quit` Please reply with your results. Thanks. Created attachment 184029 [details]
bt connect log
I try to connect to "Pschitt" 9C:73:B1:45:FC:B2
Operating System: openSUSE Tumbleweed 20250811 KDE Plasma Version: 6.4.4 KDE Frameworks Version: 6.17.0 Qt Version: 6.9.1 Kernel Version: 6.15.8-1-default (64-bit) Graphics Platform: X11 Thanks for the logs, those are helpful. It looks like you tried to connect to the smartphone, and nothing happened, so you tried a second time and got the error that an attempt was already in progress. I also see a lot of chatter from the bluetooth controller on your system, which appears to be producing an unusual amount of change events. This looks like a problem in the bluetooth stack, that Plasma isn't responsible for. Typically this is an issue with the device definition that gets parsed by upstream code; please report to https://github.com/bluez/bluez/issues. Thanks! Also, the problem with the notification that says nothing other than the phone's identifier is all that bluetoothctl is providing to Plasma, so that's all that's in the message. Something actionable for KDE would be to provide a more useful message when the bluetooth connect event produces no information, along the lines of "Failed to connect to <device name and ID>. The bluetooth system failed to provide a reason". I'm sure the developers can come up with something useful here. |