Bug 475857

Summary:	A tela apaga ao aproximar a caneta da mesa digitalizadora e volta ao normal ao tirar ( mouse também ); observação: fica assim, aparentemente, apenas ao se aproximar da tela branca onde se faz o desenho.
Product:	[Applications] krita	Reporter:	Noemi <moreiradasilvanoemi>
Component:	CPU Canvas	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED NOT A BUG
Severity:	normal	CC:	dimula73, halla
Priority:	NOR
Version First Reported In:	5.2.0
Target Milestone:	---
Platform:	Compiled Sources
OS:	All
URL:	moreiradasilvanoemi@gmail.com
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:
Attachments:	attachment-2716864-0.html

Description Noemi 2023-10-19 23:48:03 UTC

SUMMARY
***
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See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
***


STEPS TO REPRODUCE
1. 
2. 
3. 

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 10
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION

Comment 1 Dmitry Kazakov 2024-08-21 12:41:05 UTC

Hi, Noemi!

Could you please try switching API used by Krita from WinInk to WinTab? In Preferences->Tablet Settings (needs Krita restart after the change)

Comment 2 Bug Janitor Service 2024-09-05 03:47:02 UTC

🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!

Comment 3 Noemi 2024-09-05 04:16:16 UTC

Created attachment 173333 [details]
attachment-2716864-0.html

Devido à demora do envio do e-mail com as instruções para tentar reparar o
erro, eu decidi desinstalar o aplicativo na época e não o instalei desde
então. Ainda assim, muito obrigada pela reposta e pela tentativa de
resolver o bug existente!

Em qui., 5 de set. de 2024 00:47, Bug Janitor Service <
bugzilla_noreply@kde.org> escreveu:

> https://bugs.kde.org/show_bug.cgi?id=475857
>
> --- Comment #2 from Bug Janitor Service <bug-janitor@kde.org> ---
> 🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least
> 15 days.
> Please provide the requested information, then set the bug status to
> REPORTED.
> If there is no change for at least 30 days, it will be automatically
> closed as
> RESOLVED WORKSFORME.
>
> For more information about our bug triaging procedures, please read
> https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.
>
> Thank you for helping us make KDE software even better for everyone!
>
> --
> You are receiving this mail because:
> You reported the bug.

Comment 4 Bug Janitor Service 2024-09-06 03:47:14 UTC

🐛🧹 Thanks for your comment!

Automatically switching the status to REPORTED so the team can perform further triage.

In the future you may also do this yourself when providing needed information.