Bug 475462

Summary: "Ghost emails" : absent emails appearing as unread
Product: [Frameworks and Libraries] Akonadi Reporter: Gaël de Chalendar (aka Kleag) <kleagg>
Component: EWS ResourceAssignee: kdepim bugs <kdepim-bugs>
Status: REPORTED ---    
Severity: major CC: carl, krissn
Priority: NOR    
Version: 5.24.1   
Target Milestone: ---   
Platform: Neon   
OS: Linux   
Latest Commit: Version Fixed In:
Sentry Crash Report:
Attachments: screenshot

Description Gaël de Chalendar (aka Kleag) 2023-10-11 09:41:51 UTC
Created attachment 162217 [details]
screenshot

SUMMARY
"Ghost emails" : emails appearing as unread in Inbox or Trash for example while there is no such. email. There is no such emails visible in the Microsoft Exchange webmail.
I found the emails from trash in akonadiconsole but trying to delete them from there just made them to be duplicated.
I cannot see any output related to this problem in akonadi output.


STEPS TO REPRODUCE
1. I don't know. It happens randomly
 

OBSERVED RESULT
"Ghost emails" : emails appearing as unread in Inbox or Trash (see attached screenshot).

EXPECTED RESULT
No falsely unread emails

SOFTWARE/OS VERSIONS
Operating System: KDE neon 5.27
KDE Plasma Version: 5.27.8
KDE Frameworks Version: 5.110.0
Qt Version: 5.15.10
Kernel Version: 6.2.0-34-generic (64-bit)
Graphics Platform: Wayland
Processors: 20 × 13th Gen Intel® Core™ i7-1370P
Memory: 62.4 Gio of RAM
Graphics Processor: Mesa Intel® Graphics
Manufacturer: HP
Product Name: HP EliteBook 840 14 inch G10 Notebook PC

ADDITIONAL INFORMATION