Bug 474535

Summary:	Scaling Broken
Product:	[I don't know] kde	Reporter:	jensjorgie
Component:	general	Assignee:	Unassigned bugs mailing-list <unassigned-bugs>
Status:	RESOLVED NOT A BUG
Severity:	normal	CC:	nate
Priority:	NOR
Version:	unspecified
Target Milestone:	---
Platform:	Other
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:
Attachments:	screenshot of desktop attachment-765723-0.html

Description jensjorgie 2023-09-15 01:53:20 UTC

Created attachment 161626 [details]
screenshot of desktop

SUMMARY
***
NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols.
See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
***
After doing the latest software update scaling is broken. It was set to 150 percent. Now the task bar, start menu, cursor, etc are too small but text and the browser are still at 150 percent. Other settings also see to have been reset like natural scrolling was also reset to default.

I even reinstalled from the previous USB and it worked until I did the latest update.

STEPS TO REPRODUCE
1. Do the latest update
2. 
3. 

OBSERVED RESULT
Scaling no longer works at all

EXPECTED RESULT
150percent scaling would work like normal

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION

Comment 1 Nate Graham 2023-09-15 17:43:22 UTC

I assume this is on X11, right? Were you by any chance using the PLASMA_USE_QT_SCALING=1 environment variable? What Plasma version are you using, and what distro are you using?

Comment 2 jensjorgie 2023-09-17 15:56:37 UTC

Created attachment 161674 [details]
attachment-765723-0.html

KDE Plasma version 5.27.7

Yes this is X11

I'm on Fedora 38 Plasma spin.

How do I check if I am using that environment variable?

On Fri, Sep 15, 2023, 12:43 PM Nate Graham <bugzilla_noreply@kde.org> wrote:

> https://bugs.kde.org/show_bug.cgi?id=474535
>
> Nate Graham <nate@kde.org> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>             Product|khelpcenter                 |kde
>           Component|general                     |general
>          Resolution|---                         |WAITINGFORINFO
>            Severity|major                       |normal
>                  CC|                            |nate@kde.org
>              Status|REPORTED                    |NEEDSINFO
>            Assignee|kde-doc-english@kde.org     |unassigned-bugs@kde.org
>             Version|5.8.23043                   |unspecified
>
> --- Comment #1 from Nate Graham <nate@kde.org> ---
> I assume this is on X11, right? Were you by any chance using the
> PLASMA_USE_QT_SCALING=1 environment variable? What Plasma version are you
> using, and what distro are you using?
>
> --
> You are receiving this mail because:
> You reported the bug.

Comment 3 Nate Graham 2023-09-18 18:34:28 UTC

Ok, then in that case what you're seeing now is exactly how things *should* look on X11 without the PLASMA_USE_QT_SCALING=1 environment variable set! :) 

I'm not sure how you were seeing something different in the past, but it's not relevant here since what you're seeing now is what's expected at this point in time.

You've got two options to change it:
1. Add that environment variable to /etc/environment and keep using the X11 session
2. Use the Plasma Wayland session, where doing this is not necessary