Bug 473841

Summary:	Can't print duplex to remote printer (but evince can)
Product:	[Applications] okular	Reporter:	Mark van Rossum <mark.vanrossum>
Component:	printing	Assignee:	Okular developers <okular-devel>
Status:	REPORTED ---
Severity:	normal
Priority:	NOR
Version First Reported In:	22.12.3
Target Milestone:	---
Platform:	Ubuntu
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description Mark van Rossum 2023-08-28 10:33:22 UTC

Hi

I'm trying to print a PDF in duplex to a remote network printer.
However, the duplex options (long side and short side) are greyed out.

Evince and Libreoffice do allow selecting duplex, and indeed print duplex.

It seems an issue with some printers only. (Maybe it tries to query the printer, but can't?)

lpoptions correctly reports that it should do duplex by default.
copies=1 device-uri=ipp://10.156.114.37:631/printers/HP-LaserJet-4050 finishings=3 job-cancel-after=10800 job-hold-until=no-hold job-priority=50 job-sheets=none,none marker-change-time=1693217958 marker-colors=none marker-levels=92 marker-names='Toner Cartridge HP C8061X' marker-types=toner number-up=1 print-color-mode=monochrome printer-info='HP LaserJet 4050' printer-is-accepting-jobs=true printer-is-shared=false printer-is-temporary=false printer-location printer-make-and-model='Remote Printer' printer-state=3 printer-state-change-time=1693217965 printer-state-reasons=none printer-type=2097158 printer-uri-supported=ipp://localhost/printers/4100-10.56.114.37 sides=two-sided-long-edge

Ubuntu 23.04, xfce, okular 22.12.3

Comment 1 Mark van Rossum 2023-08-28 12:31:53 UTC

I'm now pretty sure that this is a QT issue.
I build the notepad QT5 example, and it had the same issue.

How to proceed?