Bug 472941

Summary: DBus Backend error: could not contact the helper. Connection Error: Did not receive reply
Product: [KDE Neon] neon Reporter: yamiyukisenpai
Component: Packages Unstable EditionAssignee: Neon Bugs <neon-bugs-null>
Status: RESOLVED WORKSFORME    
Severity: normal CC: duha.bugs, jr, kde, kde, nate, neon-bugs-null, sitter
Priority: NOR Keywords: qt6
Version First Reported In: unspecified   
Target Milestone: ---   
Platform: Ubuntu   
OS: Linux   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:

Description yamiyukisenpai 2023-08-03 03:25:18 UTC 
SUMMARY
When I try to authenticate via Apply Plasma Settings in SDDM 's configuration, I can't type anything

STEPS TO REPRODUCE
1. Go to SDDM settings page
2. Click Apply Plasma Settings
3. Try to type the password

OBSERVED RESULT
Authentication window locks up
Error message "DBus Backend error: could not contact the helper.  Connection Error: Did not receive reply..."
Unable to authenticate to Apply Plasma Settings to SDDM

EXPECTED RESULT
Should be able to type out the password

SOFTWARE/OS VERSIONS
Operating System: KDE neon Unstable Edition
KDE Plasma Version: 5.27.80
KDE Frameworks Version: 5.240.0
Qt Version: 6.6.0
Kernel Version: 6.4.7-1-liquorix-amd64 (64-bit)
Graphics Platform: Wayland
Processors: 8 × AMD EPYC-Milan Processor
Memory: 7.8 GiB of RAM
Graphics Processor: NVIDIA GeForce RTX 3060 Ti/PCIe/SSE2
Manufacturer: QEMU
Product Name: Standard PC (Q35 + ICH9, 2009)
System Version: pc-q35-6.0

ADDITIONAL INFORMATION
Comment 1 Nate Graham 2023-08-07 21:00:25 UTC 
> Error message "DBus Backend error: could not contact the helper.  Connection Error: Did not receive reply..."
This is a setup issue on the machine. Moving to neon for now, though it could also easily be a local configuration problem.
Comment 2 duha.bugs 2024-02-05 19:04:35 UTC 
I just tried this on my neon unstable and it seems to work. Is this still an issue for you?
Comment 3 Bug Janitor Service 2024-02-20 03:46:09 UTC 
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 4 Bug Janitor Service 2024-03-06 03:46:56 UTC 
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!