Bug 472195

Summary: [Bad UX] Showing "Loading..." with no information what is going on for longer than a minute isn't really good UI behavior, especially for any download no matter how small
Product: [Applications] Discover Reporter: Ellie <el>
Component: discoverAssignee: Plasma Bugs List <plasma-bugs-null>
Status: RESOLVED WORKSFORME    
Severity: normal CC: aleixpol, nate
Priority: NOR    
Version First Reported In: 5.26.1   
Target Milestone: ---   
Platform: Other   
OS: FreeBSD   
See Also: https://bugs.kde.org/show_bug.cgi?id=472175
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:

Description Ellie 2023-07-12 15:28:32 UTC 
SUMMARY
***
Showing "Loading..." with no information what is going on for longer than a minute isn't really acceptable UI behavior in a modern application I would argue, especially for any download no matter how small. I assume it's stuck at a download, but alas, zero information because the UI isn't giving me anything useful so I don't know.
***


STEPS TO REPRODUCE
1. Not sure
2. Gets stuck at "Loading..."

OBSERVED RESULT
"Loading..." forever

EXPECTED RESULT
Either it gets on with it and it's brief, or the loading screen actually says what it's busy with. For a download, it should really show progress even if it's supposedly tiny. (Not that I know if it's really stuck at a download, it doesn't say.)

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma:  SteamOS 3.4.8
(available in About System)
KDE Plasma Version: 5.26.1
KDE Frameworks Version: 5.99.0
Qt Version: 5.15.6 built against 5.15.6

ADDITIONAL INFORMATION
Comment 1 Bug Janitor Service 2023-07-12 15:33:54 UTC 
Thank you for the bug report!

Please note that Plasma 5.26.1 will not be supported for much longer by KDE; supported versions are 5.27, and 5.27 or newer.

Please upgrade to the latest version as soon as your distribution makes it available to you. Plasma is a fast-moving project, and bugs in one version are often fixed in the next one.
Comment 2 Nate Graham 2023-09-12 18:42:05 UTC 
Which thing is getting stuck? What exactly did you do with Discover to make it load and get stuck?
Comment 3 Bug Janitor Service 2023-09-27 03:46:11 UTC 
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 4 Bug Janitor Service 2023-10-12 03:46:09 UTC 
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!