Bug 472162

Summary:	When I use Krita for drawing or animation, it suddenly crashes without warning, making me lose a lot of work and time.
Product:	[Applications] krita	Reporter:	likecloudysky <caritogomo2003>
Component:	General	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED WORKSFORME
Severity:	crash	CC:	halla
Priority:	NOR
Version First Reported In:	5.1.5
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description likecloudysky 2023-07-11 16:36:06 UTC

SUMMARY
***
NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols.
See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
***


STEPS TO REPRODUCE
1.  Start drawing or animating
2.  The program closes suddenly
3.  At trying to re-open the archive/work, it despairs or Krita doesn't do the backup. 

OBSERVED RESULT
A lot of lost work...

EXPECTED RESULT
Maybe Krita did the backup, but it seems like it doesn't. In the end, If I work on a drawing, I have to save the archive every minute, because the crash can happen suddenly without warning.

SOFTWARE/OS VERSIONS
Windows: 10

ADDITIONAL INFORMATION

The crash happens without warnings and any patterns of action. It only happens when I'm trying to draw.

Comment 1 Halla Rempt 2023-07-12 07:04:10 UTC

This most likely is because your animation project is too large for your computer. Please provide the output from help->system information for bug report, help->krita log for bug reports and the original animation file.

Comment 2 Bug Janitor Service 2023-07-27 03:44:58 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 3 Bug Janitor Service 2023-08-11 03:45:16 UTC

This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!