Bug 472093

Summary:	Cannot view images in SMB share
Product:	[Applications] gwenview	Reporter:	deadmeu <deadmeu>
Component:	general	Assignee:	Gwenview Bugs <gwenview-bugs-null>
Status:	REPORTED ---
Severity:	normal	CC:	bugseforuns, idontfeelcomfygivingyoumyemail, ing.salvatore.abbate
Priority:	NOR
Version First Reported In:	unspecified
Target Milestone:	---
Platform:	Arch Linux
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description deadmeu 2023-07-09 06:33:36 UTC

SUMMARY
Dolphin can connect to SMB shares. Opening text and video files works fine but opening an image causes Gwenview to open with an unending loading icon.


STEPS TO REPRODUCE
1. Open Dolphin
2. Navigate to a remote SMB share
3. Copy an image to the share (if one does not already exist)
4. Open the image using Gwenview


OBSERVED RESULT
Gwenview opens but never loads the image


EXPECTED RESULT
The image should open successfully just as it does locally


SOFTWARE/OS VERSIONS
Operating System: Arch Linux 
KDE Plasma Version: 5.27.6
KDE Frameworks Version: 5.107.0
Qt Version: 5.15.10
Kernel Version: 6.4.2-arch1-1 (64-bit)
Graphics Platform: Wayland


ADDITIONAL INFORMATION
This may potentially be a Dolphin bug or a bug with the KIO framework.

Comment 1 Patrick Silva 2023-07-09 14:29:41 UTC

possibly duplicate of bug 460297

Comment 2 A Linux User 2025-08-22 12:02:30 UTC

Thank you for the bug report. Unfortunately we were not able to get to it yet. Can we ask you to please check if this is still an issue with Gwenview 25.08.0?

Comment 3 Bug Janitor Service 2025-09-06 03:48:07 UTC

🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!

Comment 4 deadmeu 2025-09-06 06:39:05 UTC

Yes this is still an issue on 25.08.0. Gwenview just doesn't seem to work with SMB at all. Image previews in Dolphin also don't work.

Comment 5 A Linux User 2025-09-06 17:44:37 UTC

*** Bug 497663 has been marked as a duplicate of this bug. ***