| Summary: | Touchpad disabled after booting, but can be re-enabled in settings | ||
|---|---|---|---|
| Product: | [Applications] systemsettings | Reporter: | Rune <rune.fritzsche> |
| Component: | kcm_touchpad | Assignee: | Plasma Bugs List <plasma-bugs> |
| Status: | RESOLVED WORKSFORME | ||
| Severity: | major | CC: | natalie_clarius, nate |
| Priority: | NOR | Keywords: | wayland-only |
| Version: | 5.27.10 | ||
| Target Milestone: | --- | ||
| Platform: | Arch Linux | ||
| OS: | Linux | ||
| Latest Commit: | Version Fixed In: | ||
| Sentry Crash Report: | |||
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Description
Rune
2023-07-06 14:03:14 UTC
I can now confirm that it happens on every boot. The settings show a connected mouse, which might disable the touchpad? There is no mouse connected. After re-enabling the touchpad in System Settings, when you flip your laptop into tablet mode, does the "enabled" checkbox get unchecked in System Settings? or does it remain checked despite te touchpad being (correctly) disabled while in tablet mode? Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone! (In reply to Nate Graham from comment #2) > After re-enabling the touchpad in System Settings, when you flip your laptop > into tablet mode, does the "enabled" checkbox get unchecked in System > Settings? or does it remain checked despite te touchpad being (correctly) > disabled while in tablet mode? Yes, the checkbox correctly gets unchecked. Only after I close the system settings and open them again though. Thanks. Ok, so something is disabling the touchpad intentionally. Any chance you could try this on X11 and see if it's working as expected there? Thanks! Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone! This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone! Recently installed Plasma again on the laptop where the bug originally happened. Deleting all KDE related config files seems to have resolved the issue, maybe that can help identify what went wrong in the first place? Unfortunately not, since if you deleted the config files, that means anything we could examine to figure out the issue is also gone. Glad it's fixed now. The problem is back after some usage time. Please tell me which config files could be responsible for this so I can submit them here. I wonder if the fix for Bug 486763 might have fixed this. Can you test again in Plasma 6.1.5 or later? Thanks a lot! Unfortunately, I cannot. The laptop on which this problem occured broke. Ok, does that mean you can't reproduce the issue anymore with the laptop's replacement? I will be more precise: the laptop's screen broke and now the touchscreen does not work anymore. Ever since this happened, the issue has been gone. In that case there's probably nothing to be done here. It may have even been a hardware or firmware issue. Do let us know if it happens again, and we can re-open this bug report. Thanks a lot! |