Bug 471992

Summary: digikam 8.0.0 crashes when downloading face files
Product: [Applications] digikam Reporter: Mike New <mike>
Component: Faces-EngineAssignee: Digikam Developers <digikam-bugs-null>
Status: RESOLVED FIXED    
Severity: normal CC: caulier.gilles, metzpinguin, mike
Priority: NOR    
Version First Reported In: 8.0.0   
Target Milestone: ---   
Platform: Microsoft Windows   
OS: Microsoft Windows   
Latest Commit: Version Fixed/Implemented In: 8.3.0
Sentry Crash Report:
Attachments: Screen shot

Description Mike New 2023-07-06 02:44:32 UTC 
Created attachment 160095 [details]
Screen shot

SUMMARY
***
NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols.
See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
***


STEPS TO REPRODUCE
1. Install new digiKam
2. Go through the set up wizard
3. Launch digiKam

OBSERVED RESULT
Splash screen comes up
Download required files dialog comes up
digiKam crashes - whether i press "Disable face engine feature..." or not

EXPECTED RESULT
Software runs

SOFTWARE/OS VERSIONS
Windows: 

KDE Plasma Version:  Don't know - fresh from the installer I downloaded 6 July
KDE Frameworks Version: Don't know - fresh from the installer I downloaded 6 July
Qt Version: Don't know - what is Qt?

ADDITIONAL INFORMATION
Comment 1 Mike New 2023-07-06 02:45:46 UTC 
Also crashes if I press the cancel button on the file download pop up
Comment 2 Maik Qualmann 2023-07-06 16:55:15 UTC 
I can't reproduce the problem, please try the digiKam-8.1.0 final release from the official download:

https://download.kde.org/stable/digikam/8.1.0/

https://download.kde.org/stable/digikam/8.1.0/digiKam-8.1.0-Win64.exe

Maik
Comment 3 Mike New 2023-07-07 22:15:59 UTC 
OK I can run digiKam and cancel the face engine download and get to the digikam main screen. Then after 2 seconds, it crashes.
Comment 4 Mike New 2023-07-07 22:18:09 UTC 
So I guess it is not to do with Face Engine

I'm on Windows 11 Home
OS Build 22621.1848
Comment 5 Maik Qualmann 2023-07-08 05:57:42 UTC 
It will crash when scanning images. Do you have *.AVIF files in your collection?

Otherwise create a DebugView (Microsoft program) log, maybe we can identify which file it crashes on.
The creation of the DebugView log is described here:

https://www.digikam.org/contribute/

Don't forget to set the Qt-Debug variable in the Windows environment variable editor.

Maik
Comment 6 Mike New 2023-07-10 03:22:35 UTC 
I installed 8.1 and it still crashes after 5 seconds on start up.
Comment 7 Maik Qualmann 2023-07-11 06:07:13 UTC 
Please try to create the DebugView log so we can get closer to the cause.

Maik
Comment 8 caulier.gilles 2023-10-15 03:22:59 UTC 
@Mike,

This problem still reproducible with the new digiKam 8.2.0 pre-release Windows
installer available at usual place:

https://files.kde.org/digikam/

This new bundle is based on last Qt framework 5.15.11 and KDE framework 5.110.

Thanks in advance

Gilles Caulier
Comment 9 caulier.gilles 2023-11-21 15:42:29 UTC 
@Mike,

The new digiKam 8.2.0 pre-release Windows installer is online. This one is
built with VCPKG + MSVC toolchain and Qt6. It's a native version compiled under
Windows 10. File is here:

https://files.kde.org/digikam/

Please test and report to see if problem remain.

Best regards

Gilles Caulier
Comment 10 Mike New 2024-01-11 03:55:34 UTC 
OK I installed the latest version of DigiKam and it is now working