Bug 470366

Summary: the screen keeps flashing white when i move the cursor with the mouse pad, pen or touch screen
Product: [Applications] krita Reporter: danodandaniel
Component: UsabilityAssignee: Krita Bugs <krita-bugs-null>
Status: RESOLVED WORKSFORME    
Severity: normal CC: halla, josh
Priority: NOR    
Version First Reported In: 5.1.5   
Target Milestone: ---   
Platform: Other   
OS: Other   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:

Description danodandaniel 2023-05-28 14:36:01 UTC
Any time I uses this program the screen flashes white. no other programs are doing this on my computer.
Comment 1 Joshua Goins 2023-05-29 03:08:19 UTC
Please do not delete the bug report template, is there any more information? You didn't fill out any of the platform information.
Comment 2 danodandaniel 2023-05-29 03:33:02 UTC
i tried attaching the text that was recommended to add to the report, when I do the system blocks me as potential spam
Comment 3 Bug Janitor Service 2023-05-29 03:45:15 UTC
Thanks for your comment!

Automatically switching the status of this bug to REPORTED so that the KDE team
knows that the bug is ready to get confirmed.

In the future you may also do this yourself when providing needed information.
Comment 4 Halla Rempt 2023-05-29 08:11:25 UTC
You should be able to save the information from help->system information for bug reports to a file and attach it to this bug.  The default template in bugzilla is useless for Krita bugs since it's mostly focused on the plasma desktop. There is no need to ask anyone to fill that in.

As for the actual problem: if you are on windows, you can try to switch between opengl and angle in the canvas acceleration settings since it is most likely an issue with the graphics driver, though, not with Krita.
Comment 5 Bug Janitor Service 2023-06-13 03:45:22 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 6 Bug Janitor Service 2023-06-28 03:45:16 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!