Bug 468065

Summary: Print Color Mode option changes do not persist.
Product: [Applications] systemsettings Reporter: Christopher Erswell <drcce2001>
Component: kcm_printer_managerAssignee: Daniel Nicoletti <dantti12>
Status: RESOLVED WORKSFORME    
Severity: normal CC: nate, noeerover, plasma-bugs-null
Priority: NOR    
Version First Reported In: unspecified   
Target Milestone: ---   
Platform: Other   
OS: Linux   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:

Description Christopher Erswell 2023-04-02 09:59:44 UTC 
SUMMARY
Printer: HP_LaserJet_200_color_M251n_6B0E66. Kind HP_LaserJet 200 color M251n, driverless, 2.0b4 Print Color Mode option changes do not persist.

Regarding:  System Settings > Printers > Configure > Printer Options >  Print Color Mode

In the Print Color Mode option in my printer settings (see above), the default setting is 'monochrome' and attempts to change it to 'color' do not persist after applying, Oking and rebooting the change. The setting reverts to monochrome and test pages print as monochrome.



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***


STEPS TO REPRODUCE
1.  System Settings > Printers > Configure > Printer Options >  Print Color Mode
2. Change Print Color Mode from 'monochrome' to 'color'
3. Apply and OK the change. 
4. Reboot.

OBSERVED RESULT
Go back to Printer Options
Note that 'monochrome is still selected in Print Color Mode. 

EXPECTED RESULT

Color should be retained as the Print Color Mode option after rebooting. 

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma:    Ubuntu Studio 23.04 beta. 
(available in About System)
KDE Plasma Version: 5.27.3
KDE Frameworks Version: 5.104.0
Qt Version: 5.15.8

ADDITIONAL INFORMATION
Comment 1 Mike 2024-04-03 23:53:03 UTC 
Can you try this in Plasma6?
Comment 2 Mike 2024-04-04 17:52:29 UTC 
(In reply to Mike from comment #1)
> Can you try this in Plasma6?
Comment 3 Bug Janitor Service 2024-04-19 03:47:38 UTC 
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 4 Bug Janitor Service 2024-05-04 03:46:01 UTC 
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!