Bug 467960

Summary:	Marble for Windows v 2.2.0 not downloading any maps - no higher resolution available than initial globe view
Product:	[Applications] marble	Reporter:	wallace.d
Component:	general	Assignee:	marble-bugs
Status:	REPORTED ---
Severity:	critical	CC:	davehill
Priority:	NOR
Version First Reported In:	unspecified
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:
Attachments:	Zoomed in view of the Queensland coastline showing how the application isn't downloading the detail.

Description wallace.d 2023-03-30 09:09:06 UTC

Created attachment 157716 [details]
Zoomed in view of the Queensland coastline showing how the application isn't downloading the detail.

SUMMARY
***
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***


STEPS TO REPRODUCE
1.  Install Marble for Windows 64 v.2.2.0 as currently available on the website
2.  Run application
3.  Observe that the maps don't work

OBSERVED RESULT

No maps. E.g. topographic and satellite maps will display initial zoomed out globe view but no higher resolution can be obtained after zooming in. Other maps don't even display at the initial globe view.
There is no other issue with my internet. Everything else on the computer is working fine.

EXPECTED RESULT
I expected the application to work as an alternative to Google Earth but this is completely unusable

SOFTWARE/OS VERSIONS
Windows: 10 Pro 64 bit
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION

Comment 1 davehill 2025-09-23 00:27:01 UTC

I have the same issue with the Windows version of Marble 2.2.0. Also various other parts of Marble aren't populated. For example, File, Download Maps pops the appropriate box, but it is empty. Creating a bookmark, then clicking on it pops up what should be the bookmark info pop-up but it is blank. C

I decided to try using Craft to build it from the master branch following the instructions at:
https://develop.kde.org/docs/getting-started/building/craft/
The first stage did not complete - trouble with the tarball. I carried on, setting the version to master. That completed. 

The Craft version shows maps correctly, including zooming in (e.g. OpenStreetMap). The menus appear messed up compared to Marble on Linux - only Settings and Help appear - and there are entries that do not respond or missing data - e.g. Settings, Configure Toolbars pops a window with no toolbars and no action icons. 

I also tried to install and run Marble on wsl, Debian, KDE but it crashed with:
dave@LGGram25:/mnt/c/WINDOWS/system32$ marble
Start: MarblePart::readSettings()
Updating Settings ...
D3D12: Removing Device.
KCrash: crashing... crashRecursionCounter = 2
KCrash: Application Name = marble path = /usr/bin pid = 1173
KCrash: Arguments: /usr/bin/marble
Segmentation fault (core dumped)

VLC does run btw.

Comment 2 davehill 2025-09-23 00:43:37 UTC

Most interestingly (to me at least), zooming in to a map (e.g. OSM) in the Craft version leads to the same zoom level being available in the Windows 2.2.0 version. In other words, that part of this bug is kind of fixed albeit in an ugly, one off way. 

Specifially, 
- install Windows 64 2.2.0 version from Marble web site. 
- run Marble 2.2.0 in Windows. 
- zoom in on some map (e.g. OSM) 
- result: very coarse pixelization
- install Craft
- install Marble - fails
- set version=master
- install Marble 
- run Craft install of Marble
- zoom in on same spot as above 
- zoomed area now okay in both original and Craft versions.