Bug 467673

Summary: Cantor snap app doesn't start
Product: [Applications] cantor Reporter: juanjosealca
Component: generalAssignee: Scarlett Moore <sgmoore>
Status: RESOLVED FIXED    
Severity: critical CC: sgmoore
Priority: NOR    
Version First Reported In: 19.08   
Target Milestone: ---   
Platform: Snap   
OS: Linux   
Latest Commit: Version Fixed/Implemented In: 23.04.0
Sentry Crash Report:

Description juanjosealca 2023-03-21 23:54:10 UTC
SUMMARY
***
NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols.
See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
***

snap app doesn't start (Qt errors)

STEPS TO REPRODUCE
1. Install cantor snap
2. Start cantor

OBSERVED RESULT

Cantor doesn't start. 

Qt: Session management error: Could not open network socket
Qt WebEngine resources not found at /usr/share/qt5/resources. Trying parent directory...
Qt WebEngine resources not found at /usr/share/qt5. Trying application directory...
Qt WebEngine resources not found at /snap/cantor/80/usr/bin. Trying fallback directory... The application MAY NOT work.
Path override failed for key base::DIR_QT_LIBRARY_DATA and path '/home/juanjose/snap/cantor/80/.cantor'
Installed Qt WebEngine locales directory not found at location /usr/share/qt5/translations/qtwebengine_locales. Trying application directory...
Qt WebEngine locales directory not found at location /snap/cantor/80/usr/bin/qtwebengine_locales. Trying fallback directory... Translations MAY NOT not be correct.
Path override failed for key ui::DIR_LOCALES and path '/home/juanjose/snap/cantor/80/.cantor'
[0321/184602.039849:ERROR:icu_util.cc(251)] Couldn't mmap icu data file
Trace/breakpoint trap (core dumped)


EXPECTED RESULT

The app starts as normal

SOFTWARE/OS VERSIONS

Linux/KDE Plasma: Linux PC1 5.19.0-35-generic #36~22.04.1-Ubuntu SMP
Qt Version: 5.15.3

ADDITIONAL INFORMATION
Comment 1 Scarlett Moore 2023-04-05 10:08:12 UTC
WIP,, having issues with webengine and paths
Comment 2 Scarlett Moore 2023-04-24 15:08:36 UTC
I have finally sorted this and it is fixed in the latest release in the snap store: 23.04.0