Bug 465479

Summary:	Dolphin not displaying video files thumbnails anymore (both local and remote)
Product:	[Applications] dolphin	Reporter:	arnaudmez
Component:	general	Assignee:	Dolphin Bug Assignee <dolphin-bugs-null>
Status:	RESOLVED FIXED
Severity:	normal	CC:	kfm-devel, meven29
Priority:	NOR
Version:	22.12.2
Target Milestone:	---
Platform:	openSUSE
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description arnaudmez 2023-02-08 16:20:09 UTC

SUMMARY
***
Dolphin is no more displaying thumbnails of my .avi and .mp4 (video) files on local computer
***

STEPS TO REPRODUCE
1. Open Dolphin
2. go to video folder

OBSERVED RESULT
No thumbnail of any file in there or anywhere else displays only icontype

EXPECTED RESULT
Thumbnails should display so I can recognize my video files by sight and not by reading each filename

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: OpenSUSE Tumbleweed (with latest updates)
KDE Plasma Version: 5.25.5
KDE Frameworks Version:  1.102.0
Qt Version: 5.15.8

ADDITIONAL INFORMATION

Comment 1 Méven Car 2023-02-14 18:19:12 UTC

Can you check you have ffmpegthumbs package (or similarly named) installed.
What can you see in dolphin preview settings "video files (ffmpegthumbs)" mentionned and enabled ?

Comment 2 arnaudmez 2023-02-16 15:59:09 UTC

(In reply to Méven Car from comment #1)
> Can you check you have ffmpegthumbs package (or similarly named) installed.
> What can you see in dolphin preview settings "video files (ffmpegthumbs)"
> mentionned and enabled ?

yes it is "ffmpegthumbs" and video files is enabled, on one of my laptop it was sorted after the update to plasma 5.27 but need to check on the other one but since they've all upgraded to plasma 5.27 i guess it will be fine.
If still a problem i'll get back here before late and update

Thanks Sir

Comment 3 arnaudmez 2023-02-18 02:37:57 UTC

Dear Méven Car

i come back to this as promise and do confirm again that the component installed is "ffmpegthumbs" but the one i've find out solving the issue is "ffmpegthumbnailer"
i don't know what can be the real difference but as soon as I install "ffmpegthumbnailer" it works no problem, so my issue is kind of sorted, now have to open a ticket at opensuse bug tracker and report that so they can fix it straight from the ISO in case it is on them and not on you.

Thanks