Bug 464002

Summary:	kdenlive keeps crashing Linux Mint 21 Cinnamon after prolonged usage of the program
Product:	[Applications] kdenlive	Reporter:	dutch.bull.cet
Component:	Rendering & Export	Assignee:	Jean-Baptiste Mardelle <jb>
Status:	RESOLVED WORKSFORME
Severity:	crash	CC:	erjiang
Priority:	NOR
Version First Reported In:	22.12.0
Target Milestone:	---
Platform:	Mint (Ubuntu based)
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:
Attachments:	attachment-18441-0.html

Description dutch.bull.cet 2023-01-08 14:02:23 UTC

SUMMARY
***
NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols.
See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
***


STEPS TO REPRODUCE
1. use kdenlive to work on several projects and rendering without closing it
2. close kdenlive
3. 

OBSERVED RESULT

Linux Mint 21.1 Cinnamon crashes and turns back to the login menu which is very annoying. This issue keeps presisting after Linux Mint 21 was released in july 2022. Even after turning off the option that when Cinnamon uses to much RAM this issue pops up every time when you use kdenlive for a several hours

EXPECTED RESULT

Kdenlive shuts down on the OS (Linux Mint 21 Cinnamon) keeps on running, ready for other use

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION

Glaxnimate has not been installed since I have no need for it

Comment 1 erjiang 2023-01-18 02:29:58 UTC

Thanks for your crash report. If it causes your entire desktop to crash, that suggests a bigger problem than Kdenlive, perhaps graphics driver crash or system resource issue. Are there any kernel logs from the time of the crash that indicate issuess?

Comment 2 dutch.bull.cet 2023-01-18 09:58:38 UTC

Created attachment 155398 [details]
attachment-18441-0.html

Hello,

The issue seems to be resolved when in the mean time some kernel and graphic driver updates have been installed.

With kind regards,


Niels



⁣BlueMail voor Android downloaden 

Op 18 jan. 2023 03:29, om 03:29, erjiang <bugzilla_noreply@kde.org> schreef:
>https://bugs.kde.org/show_bug.cgi?id=464002
>
>erjiang <erjiang@alumni.iu.edu> changed:
>
>           What    |Removed                     |Added
>----------------------------------------------------------------------------
>             Status|REPORTED                    |NEEDSINFO
>         Resolution|---                         |WAITINGFORINFO
>                 CC|                            |erjiang@alumni.iu.edu
>
>--- Comment #1 from erjiang <erjiang@alumni.iu.edu> ---
>Thanks for your crash report. If it causes your entire desktop to
>crash, that
>suggests a bigger problem than Kdenlive, perhaps graphics driver crash
>or
>system resource issue. Are there any kernel logs from the time of the
>crash
>that indicate issuess?
>
>--
>You are receiving this mail because:
>You reported the bug.

Comment 3 Bug Janitor Service 2023-02-02 05:01:45 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 4 Bug Janitor Service 2023-02-17 03:49:06 UTC

This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!