| Summary: | i was coloring a drawing layer during my animation but something happened and i can't draw or move any layer saying it's an "empty layer" | ||
|---|---|---|---|
| Product: | [Applications] krita | Reporter: | Emily <pmilyp> |
| Component: | General | Assignee: | Krita Bugs <krita-bugs-null> |
| Status: | REPORTED --- | ||
| Severity: | normal | CC: | griffinvalley, nate |
| Priority: | NOR | ||
| Version: | 5.1.3 | ||
| Target Milestone: | --- | ||
| Platform: | Other | ||
| OS: | Microsoft Windows | ||
| Latest Commit: | Version Fixed In: | ||
| Sentry Crash Report: | |||
| Attachments: |
attachment-2880-0.html
attachment-5375-0.html |
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Description
Emily
2023-01-06 02:34:06 UTC
Hm... That's quite little information, we usually try to us krita-artists.org for situations where you don't know if something's a bug or an unknown setting before reporting, because the forum makes it much easier to share screenshots. That said, could you go to help->Show Krita log for bugreports and share the contents? If you aren't comfortable with that, what I primarily would like to know what the log says for the day of the problem. Other than that, you could check if the backup file does have the data, it should be in the same folder as your original file, but then with ~ added to the end (unless you changed the settings in settings->configure Krita->general->file handling), you can rename the file and remove the ~ at the end to be able to open it in Krita. Created attachment 155191 [details] attachment-2880-0.html Thank you for your support, I'll try this! Em ter., 10 de jan. de 2023 às 18:13, wolthera <bugzilla_noreply@kde.org> escreveu: > https://bugs.kde.org/show_bug.cgi?id=463905 > > wolthera <griffinvalley@gmail.com> changed: > > What |Removed |Added > > ---------------------------------------------------------------------------- > Resolution|--- |WAITINGFORINFO > CC| |griffinvalley@gmail.com > Status|REPORTED |NEEDSINFO > > --- Comment #1 from wolthera <griffinvalley@gmail.com> --- > Hm... That's quite little information, we usually try to us > krita-artists.org > for situations where you don't know if something's a bug or an unknown > setting > before reporting, because the forum makes it much easier to share > screenshots. > > That said, could you go to help->Show Krita log for bugreports and share > the > contents? If you aren't comfortable with that, what I primarily would like > to > know what the log says for the day of the problem. > > Other than that, you could check if the backup file does have the data, it > should be in the same folder as your original file, but then with ~ added > to > the end (unless you changed the settings in settings->configure > Krita->general->file handling), you can rename the file and remove the ~ > at the > end to be able to open it in Krita. > > -- > You are receiving this mail because: > You reported the bug. Thanks for your comment! Automatically switching the status of this bug to REPORTED so that the KDE team knows that the bug is ready to get confirmed. In the future you may also do this yourself when providing needed information. Created attachment 155233 [details] attachment-5375-0.html Hi! About the problem day log, it says this, basically:Error occurred on Monday, January 2, 2023 at 08:10:27. krita.exe caused an Access Violation at location 00007FFD82D648AA in module libkritaresources.dll Reading from location 0000000000000000. I'll try to check the backup files too. Em ter., 10 de jan. de 2023 às 18:13, wolthera <bugzilla_noreply@kde.org> escreveu: > https://bugs.kde.org/show_bug.cgi?id=463905 > > wolthera <griffinvalley@gmail.com> changed: > > What |Removed |Added > > ---------------------------------------------------------------------------- > Resolution|--- |WAITINGFORINFO > CC| |griffinvalley@gmail.com > Status|REPORTED |NEEDSINFO > > --- Comment #1 from wolthera <griffinvalley@gmail.com> --- > Hm... That's quite little information, we usually try to us > krita-artists.org > for situations where you don't know if something's a bug or an unknown > setting > before reporting, because the forum makes it much easier to share > screenshots. > > That said, could you go to help->Show Krita log for bugreports and share > the > contents? If you aren't comfortable with that, what I primarily would like > to > know what the log says for the day of the problem. > > Other than that, you could check if the backup file does have the data, it > should be in the same folder as your original file, but then with ~ added > to > the end (unless you changed the settings in settings->configure > Krita->general->file handling), you can rename the file and remove the ~ > at the > end to be able to open it in Krita. > > -- > You are receiving this mail because: > You reported the bug. |