Bug 463776

Summary: Fetching Provider List Stuck
Product: [Frameworks and Libraries] Akonadi Reporter: Stefan Kuhn <kde>
Component: Account WizardAssignee: kdepim bugs <pim-bugs-null>
Status: RESOLVED WORKSFORME    
Severity: normal CC: benjam47, fella, kde
Priority: NOR    
Version First Reported In: unspecified   
Target Milestone: ---   
Platform: Other   
OS: Linux   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:
Attachments: screenshot

Description Stefan Kuhn 2023-01-03 12:47:04 UTC
Created attachment 154989 [details]
screenshot

SUMMARY
Fetching Provider List is stuck


STEPS TO REPRODUCE
1.  add new account
2. check for more on internet in account type window

OBSERVED RESULT

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: 
kmail-account-wizard                                                                                          [Installed] 22.12.0-1                     extra 
    KMail account wizard
kmail                                                                                                         [Installed] 22.12.0-1                     extra 
    KDE mail client
libaccounts-qt                                                                                                                         1.16-3           extra 
    Qt-based client library for accessing the online accounts database
libaccounts-glib                                                                                                                       1.26-1           extra 
    Glib-based client library for accessing the online accounts database
kmail-account-wizard                                                                                                                   22.12.0-1        extra 
    KMail account wizard
kaccounts-providers                                                                                                                    22.12.0-1        extra 
    Online account providers for the KAccounts system
kaccounts-integration                                                                                                                  22.12.0-1        extra 
    Online account management system and its Plasma integration components
accountsservice                                                                                                                        22.08.8-2        extra 
    D-Bus interface for user account query and manipulation
accounts-qml-module                                                                                                                    0.7-4            extra 
    Expose the Online Accounts API to QML applications

Linux P15v 6.1.1-1-MANJARO #1 SMP PREEMPT_DYNAMIC Wed Dec 21 23:21:50 UTC 2022 x86_64 GNU/Linux
plasmashell 5.26.4
Comment 1 Cory Benjamin 2025-12-09 03:29:42 UTC
Same issue. Waited 10+ minutes. List never populated. My internet connection is fine. Not using a VPN or proxy or anything that might confuse it.
Comment 2 Tobias Fella 2025-12-12 18:01:27 UTC
> Same issue. Waited 10+ minutes. List never populated. My internet connection is fine. Not using a VPN or proxy or anything that might confuse it.

Which version of KMail are you using?
Comment 3 Bug Janitor Service 2025-12-27 03:46:30 UTC
๐Ÿ›๐Ÿงน โš ๏ธ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!
Comment 4 Bug Janitor Service 2026-01-11 03:46:55 UTC
๐Ÿ›๐Ÿงน This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.