Bug 463703

Summary: Could not save. Reason: Cannot open file for writing. Reason: The File could not be copied.
Product: [Applications] krita Reporter: Olena <bondarenko.olena>
Component: * UnknownAssignee: Krita Bugs <krita-bugs-null>
Status: RESOLVED WORKSFORME    
Severity: normal CC: halla
Priority: NOR    
Version First Reported In: unspecified   
Target Milestone: ---   
Platform: Other   
OS: Microsoft Windows   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:
Attachments: my drawing
attachment-18110-0.html

Description Olena 2023-01-01 20:11:55 UTC 
Created attachment 154942 [details]
my drawing

SUMMARY
***
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***


STEPS TO REPRODUCE
1. 
2. 
3. 

OBSERVED RESULT
Massege: "Could not save. Reason: Cannot open file for writing. Reason: The File could not be copied.", than can`t find the file anywhere

EXPECTED RESULT
Saved image

SOFTWARE/OS VERSIONS
Windows: 

ADDITIONAL INFORMATION
I got a message: "Could not save. Reason: Cannot open file for writing. Reason: The File could not be copied.", when I tried to save my art after some hours of work. When I did that previous times I worked perfect, but last time didn`t. So I try to save it by other name and in different location, but then I closed it by acident, and when i tried to open it again it was nowhere to be found as if it was deleted, but I surely didn`t delete it. Please if you can, can my file be somehoe returned even if not with the last saves? I hope it didn`t get lost complitely! I didn`t have much conformation, but only a bit of my drawing to prove that I actualy did it
Comment 1 Halla Rempt 2023-01-04 10:16:33 UTC 
I'm sorry, but this is not enough information to help you. 

We need to know 
* where your temporary file folder is
* where you tried to save to
* the filename you tried to use

The contents of Help->Krita Log for Bug reports and Help->System information for bug reports would provide this information. Can you please attach them to this bug report?

As for the actual file, we don't have access to your computer, so we cannot investigate directly where it might have gone. Krita makes autosave files, though, so it might show in the restore autsaved files dialog.
Comment 2 Olena 2023-01-04 11:33:26 UTC 
Created attachment 155019 [details]
attachment-18110-0.html

Hi!
Well, I actually panicked a lot back then, but now, after some time, I
managed it by myself, and find a way to return my file. I am really sorry
for bothering you!

ср, 4 січ. 2023 р., 12:16 користувач Halla Rempt <bugzilla_noreply@kde.org>
пише:

> https://bugs.kde.org/show_bug.cgi?id=463703
>
> Halla Rempt <halla@valdyas.org> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>              Status|REPORTED                    |NEEDSINFO
>                  CC|                            |halla@valdyas.org
>          Resolution|---                         |WAITINGFORINFO
>
> --- Comment #1 from Halla Rempt <halla@valdyas.org> ---
> I'm sorry, but this is not enough information to help you.
>
> We need to know
> * where your temporary file folder is
> * where you tried to save to
> * the filename you tried to use
>
> The contents of Help->Krita Log for Bug reports and Help->System
> information
> for bug reports would provide this information. Can you please attach them
> to
> this bug report?
>
> As for the actual file, we don't have access to your computer, so we cannot
> investigate directly where it might have gone. Krita makes autosave files,
> though, so it might show in the restore autsaved files dialog.
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 3 Halla Rempt 2023-01-04 11:54:25 UTC 
No problem, you're welcome.