Bug 462320

Summary: the pressure sensitivity was working good at first but when I tried another tablet and then went back to the original one it stopped working no matter what I did plus I use an "xp-pen" tablet
Product: [Applications] krita Reporter: Nada Nashashibi <nadanash07>
Component: Tablets (tablet issues are only very rarely bugs in Krita!)Assignee: Krita Bugs <krita-bugs-null>
Status: RESOLVED NOT A BUG    
Severity: normal CC: halla
Priority: NOR    
Version First Reported In: 5.1.3   
Target Milestone: ---   
Platform: Microsoft Windows   
OS: Microsoft Windows   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:

Description Nada Nashashibi 2022-11-27 17:55:25 UTC 
SUMMARY
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STEPS TO REPRODUCE
1. Krita
2. 
3. 

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 Halla Rempt 2022-11-27 17:56:49 UTC 
Sorry, but this is not a bug in krita. Windows simply cannot handle having drivers for two different tablets installed at the same time.
Comment 2 Nada Nashashibi 2022-11-27 18:01:49 UTC 
(In reply to Halla Rempt from comment #1)
> Sorry, but this is not a bug in krita. Windows simply cannot handle having
> drivers for two different tablets installed at the same time.

I'll try deleting the other one now and thank u so much for the quick response
Comment 3 Nada Nashashibi 2022-11-27 18:10:57 UTC 
(In reply to Halla Rempt from comment #1)
> Sorry, but this is not a bug in krita. Windows simply cannot handle having
> drivers for two different tablets installed at the same time.

thank you so much for the quick response I'll try to delete it though when I tested other apps pressure sensitivity was working well so I'll tell you what happens
Comment 4 Nada Nashashibi 2022-11-27 18:19:30 UTC 
(In reply to Nada Nashashibi from comment #3)
> (In reply to Halla Rempt from comment #1)
> > Sorry, but this is not a bug in krita. Windows simply cannot handle having
> > drivers for two different tablets installed at the same time.
> 
> thank you so much for the quick response I'll try to delete it though when I
> tested other apps pressure sensitivity was working well so I'll tell you
> what happens

am sorry but it's still not working
Comment 5 Nada Nashashibi 2022-11-27 18:51:35 UTC 
help me please this is the only app I can draw on and the best one so far, I tried so many things to fix this, but nothing worked and other apps don't have this problem so It's probably not from the tablet or windows
Comment 6 Nada Nashashibi 2022-11-27 18:52:27 UTC 
help me please this is the only app I can draw on and the best one so far, I tried so many things to fix this, but nothing worked and other apps don't have this problem so It's probably not from the tablet or windows
Comment 7 Halla Rempt 2022-12-08 13:10:21 UTC 
You probably need to uninstall all tablet drivers, and then only install the drivers for the tablet you want to use. You can also try to switch between Wintab and Windows 8 Pointer API in Krita's settings. You also probably will get better user support in the krita-artists.org forum, where there are more people who have experience with a wider range of hardware than us developers.