Bug 462145

Summary:	Digikam 7.9.0 hangs when selecting Album "Open in file manager"
Product:	[Applications] digikam	Reporter:	jorgy <jorgy>
Component:	Albums-Engine	Assignee:	Digikam Developers <digikam-bugs-null>
Status:	RESOLVED FIXED
Severity:	normal	CC:	caulier.gilles
Priority:	NOR
Version:	7.9.0
Target Milestone:	---
Platform:	macOS (DMG)
OS:	macOS
Latest Commit:		Version Fixed In:	8.1.0
Sentry Crash Report:
Attachments:	Output from lldb from before trying to open the file browser Output from macos stack trace prompt after trying to do "force quit" after it hangs snippet from control panel another snippet from control panel

Description jorgy 2022-11-23 00:46:24 UTC

SUMMARY
Trying to view an album in file manager causes digikam to hang in the 7.9.0 prerelease.  This happens every time and is reproducible on demand for me.


STEPS TO REPRODUCE
1. Open digikam
2. Choose Albums tab, pick an album
3.  Right click and choose "Open in file manager"


OBSERVED RESULT
Album opens, but digikam becomes unresponsive.  Even a "force quit",  doesn't work, and I have to do a kill on 

EXPECTED RESULT
Album should open in file manager, but digikam should remain useable.


SOFTWARE/OS VERSIONS
THIS IS 7.9.0 PRERELEASE

Build date: 11/13/22 9:18 PM (target: Debug)
Revision: 9d885f9afefa5849f1fbf26c3c4124883693aeb6


macOS:  12.6.1 Monterey M1 Pro
KDE Plasma Version: (cocoa) / n/a
KDE Frameworks Version: 5.99.0
Qt Version:  5.15.6

ADDITIONAL INFORMATION
Will attach output from lldb from before the hang.   Will also attach output from doing "force quit" apple OS dialog.

Comment 1 jorgy 2022-11-23 01:06:29 UTC

Created attachment 153954 [details]
Output from lldb from before trying to open the file browser

Comment 2 jorgy 2022-11-23 01:08:04 UTC

Created attachment 153955 [details]
Output from macos stack trace prompt after trying to do "force quit" after it hangs

Comment 3 caulier.gilles 2022-11-23 06:10:17 UTC

I tested here with 7.9.0 pre-release under MacOS Ventura and a Macbook Air M1 : it's work as expected, but MacOS ask to give the right to digiKam to open the file manager.

Typically, if MacOS do not open the dialog box to give right to digiKam (i already seen this situation in the past, and i do not know why this happen), go the MacOS control panel and tune this settings manually.

Best

Gilles Caulier

Comment 4 jorgy 2022-12-02 23:13:42 UTC

Hello, and thanks for your reply.    What settings do you mean in the control panel?   I have set digikam for full disk access (I'll attach snippets of screen snapshots).  Is there something else I need to do?

If nothing else, this is an opportunity to improve the documentation so the MacOS users have a better experience.

Comment 5 jorgy 2022-12-02 23:14:26 UTC

Created attachment 154246 [details]
snippet from control panel

Comment 6 jorgy 2022-12-02 23:14:47 UTC

Created attachment 154247 [details]
another snippet from control panel

Comment 7 caulier.gilles 2023-05-02 17:06:04 UTC

@jorgy

Documentation about the MacOS configuration panel and the right to setup to digiKam:

https://docs.digikam.org/fr/getting_started/installation.html#application-rights

Gilles Caulier

Comment 8 caulier.gilles 2023-05-02 17:07:26 UTC

And i tried with digiKam 8.0.0 and current 8.1.0 pre-release, and open album in Finder work as expected (macOS 12.6.3).

Comment 9 jorgy 2023-05-03 00:42:13 UTC

I'm not sure why I was getting the error since I had the proper permissions in the control panel, but I can now confirm too that version 8.0.0 on 12.6.4 works for me on M1 Apple silicon.