Bug 461340

Summary:	drkonqi fails to submit bug report
Product:	[Applications] drkonqi	Reporter:	Volker Kuhlmann <bugz57>
Component:	general	Assignee:	Plasma Bugs List <plasma-bugs>
Status:	RESOLVED WORKSFORME
Severity:	major	CC:	bugz57, sitter
Priority:	NOR
Version:	5.24.4
Target Milestone:	---
Platform:	Other
OS:	Linux
See Also:	https://bugs.kde.org/show_bug.cgi?id=493759
Latest Commit:		Version Fixed In:
Sentry Crash Report:
Attachments:	screenshot with error message screenshot screenshot with error message screenshot with error message

Description Volker Kuhlmann 2022-11-03 00:43:06 UTC

Created attachment 153418 [details]
screenshot with error message

SUMMARY
Something crashed (systemsettings), drkonqi pops up, installs debug symbols, asks a lot of questions - all good, then fails on the final step to actually submit the bug report.

As I am not re-typing error messages with random text (ALWAYS make error message text copy/pasteable!) strings see attached screenshots.

Retrying later always results in the same error, with different random strings.


STEPS TO REPRODUCE
1.  I dunno. Is it worth the time creating more reports with drkonqi?

OBSERVED RESULT
"Error sending crash report".


EXPECTED RESULT
A submitted report, with a bug number.


SOFTWARE/OS VERSIONS
Linux/KDE Plasma: openSUSE Leap 15.4
KDE Plasma Version: libKF5Plasma5-5.90.0-bp154.1.42.x86_64, plasma-framework-5.90.0-bp154.1.42.x86_64
KDE Frameworks Version: 
Qt Version: 
> rpm -qf /usr/lib64/libQt5Core.so.5
libQt5Core5-5.15.2+kde294-150400.6.3.1.x86_64

> rpm -qf /usr/lib64/libexec/drkonqi
drkonqi5-5.24.4-bp154.1.39.x86_64

ADDITIONAL INFORMATION

Comment 1 Volker Kuhlmann 2022-11-03 00:44:16 UTC

Created attachment 153419 [details]
screenshot

Comment 2 Volker Kuhlmann 2022-11-03 00:44:40 UTC

Created attachment 153420 [details]
screenshot with error message

Comment 3 Volker Kuhlmann 2022-11-03 00:44:59 UTC

Created attachment 153421 [details]
screenshot with error message

Comment 4 Volker Kuhlmann 2022-11-03 00:46:06 UTC

As attachments lose their file name, times when screenshots generated:
      21149 2022-11-03 12:56:10 Screenshot_20221103_125601.png
      21201 2022-11-03 12:58:10 Screenshot_20221103_125805.png
      20996 2022-11-03 13:26:25 Screenshot_20221103_132618.png
      20922 2022-11-03 13:41:32 Screenshot_20221103_134127.png

Comment 5 Harald Sitter 2022-12-01 21:19:00 UTC

No pertinent output in journalctl?

Comment 6 Harald Sitter 2022-12-01 21:19:12 UTC

Comment 7 Bug Janitor Service 2022-12-16 05:15:38 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 8 Bug Janitor Service 2022-12-31 05:25:39 UTC

This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!