| Summary: | Crashes on start. | ||
|---|---|---|---|
| Product: | [Applications] gcompris | Reporter: | ChristianMichaels <mylinuxuser> |
| Component: | general | Assignee: | Jazeix Johnny <jazeix> |
| Status: | RESOLVED WORKSFORME | ||
| Severity: | crash | CC: | animtim, christoph |
| Priority: | NOR | ||
| Version First Reported In: | unspecified | ||
| Target Milestone: | --- | ||
| Platform: | Kubuntu | ||
| OS: | Linux | ||
| Latest Commit: | Version Fixed/Implemented In: | ||
| Sentry Crash Report: | |||
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Description
ChristianMichaels
2022-11-02 07:15:13 UTC
Hi, thank you for the report. Can you provide more information: * What is the version of your distribution * How did you install GCompris * In a terminal, can you run "gcompris-qt" and paste here the output * Did it crash everytime or just once or randomly Cheers (In reply to Jazeix Johnny from comment #1) > Hi, > > thank you for the report. > > Can you provide more information: > * What is the version of your distribution > * How did you install GCompris > * In a terminal, can you run "gcompris-qt" and paste here the output > * Did it crash everytime or just once or randomly > > Cheers Kubuntu 22.04.1 GCompris 2.3-1 When I was on (on the top right in Discover) manual:ubuntu-jammy-universe on GCompris it every time opens the icon with the name in task manager on the taskbar and then disappears as it crashes and nothing happens. When I move to snap - 2.4 and press launch it works correctly. Thank you, I'll try to reproduce with a GCompris 2.3 installed from packages. Good to know the latest version works fine. Thx, how to download the latest version of GCompris and run it plz? I use Discover in Kubuntu and press install and then choose sources=snap and press Launch and it opens... On 03/11/2022 9:09, Jazeix Johnny wrote: > https://bugs.kde.org/show_bug.cgi?id=461308 > > Jazeix Johnny <jazeix@gmail.com> changed: > > What |Removed |Added > ---------------------------------------------------------------------------- > Status|NEEDSINFO |ASSIGNED > Ever confirmed|0 |1 > Resolution|WAITINGFORINFO |--- > > --- Comment #3 from Jazeix Johnny <jazeix@gmail.com> --- > Thank you, > > I'll try to reproduce with a GCompris 2.3 installed from packages. > > Good to know the latest version works fine. > I've tested in the package gcompris-qt 2.3.1 from the repository of Ubuntu 22.04.1, and it works fine here. So, as Johnny asked above, we would need you to provide the log to see what is the problem on your system. To do this open a terminal (in Kubuntu, that would be the software Konsole), there type gcompris-qt, press enter, and after the crash copy all the text output from the terminal and paste it here. About running the latest version (2.4), beside the snap package, you can use our official standalone installer, see on our download page for all the details: https://gcompris.net/downloads-en.html#linux Can you re-try with a more recent version? Thanks! 🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME. For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging. Thank you for helping us make KDE software even better for everyone! 🐛🧹 This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME. |