Bug 461231

Summary:	Import Cameras impossible on Windows
Product:	[Applications] digikam	Reporter:	Jean-Pierre Boucher <jp.boucher1>
Component:	Import-WIA	Assignee:	Digikam Developers <digikam-bugs-null>
Status:	RESOLVED DUPLICATE
Severity:	normal	CC:	caulier.gilles, metzpinguin
Priority:	NOR
Version:	7.8.0
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description Jean-Pierre Boucher 2022-10-31 06:01:56 UTC

SUMMARY
***
I have a Nikon DSC 7500 and it's impossible to connect this camera by Import → cameras.  
digiKam 7.8.0 (french version) run on Windows 10.
And i have the following Message: "Impossible de se connecter à l'appareil photo. Veuillez vous assurer qu'il est connecté correctement et sous tension."
In english :  Unable to connect to the camera. Please make sure it is connected correctly and powered on.

That I did several times  following the requirements and always the same answer ... ??? I am just a basic user ...
and the digiKam Manual don't help me
***


STEPS TO REPRODUCE
1. Connection of the camera on PC
2. Click on Import → Cameras → Nikon DSC D7500
3. and ... Impssoible to Import

OBSERVED RESULT
 Impossible to connect the camera
Message:
"Unable to connect to the camera. Please make sure it is connected correctly and powered on."

EXPECTED RESULT
Simply  Connect my camera 

SOFTWARE/OS VERSIONS
Windows: 10 Family


ADDITIONAL INFORMATION

Comment 1 Maik Qualmann 2022-10-31 06:16:38 UTC


*** This bug has been marked as a duplicate of bug 388137 ***

Comment 2 Maik Qualmann 2022-10-31 06:20:42 UTC

Please read also Bug 398166 or Bug 412466

Unfortunately, only one USB card reader can be used under Windows at the moment.

Maik