| Summary: | Kleopatra on Tails purged all PGP keys, won't create or import new | ||
|---|---|---|---|
| Product: | [Applications] kleopatra | Reporter: | Luke <antipode51> |
| Component: | general | Assignee: | Andre Heinecke <aheinecke> |
| Status: | REPORTED --- | ||
| Severity: | major | CC: | kdepim-bugs, mutz |
| Priority: | NOR | ||
| Version: | 3.1.11 | ||
| Target Milestone: | --- | ||
| Platform: | Other | ||
| OS: | Linux | ||
| Latest Commit: | Version Fixed In: | ||
| Sentry Crash Report: | |||
| Attachments: | screenshot of key creation failure error message "structure needs cleaning" | ||
Created attachment 153238 [details] screenshot of key creation failure error message "structure needs cleaning" Hello, I'm not the most technically savvy user but hoping I can get assistance or guidance. I've been using Tails sparingly for a couple years, encrypting messages with OpenPGP and had a small collection of users public keys imported as well as my own private key. A few months ago with an upgrade to Tails I started using Kleopatra which was working well, then a couple weeks ago I went to encrypt a message and found that both my PGP key and all public keys were gone and no longer discoverable. I had not upgraded Tails in between it working and no longer working, so it was seemingly random. I've tried creating a new key and it fails with the message "Could not create key pair: Structure needs cleaning", and attempting to import a user's public key does not succeed. Tails: 5.5 - 20221013 Kleopatra 3.1.11 (20.08.3) Steps to recreate in Kleopatra: 1. File > New Key Pair... 2. Choose Format = Create a personal OpenPGP key pair 3. Added a name, clicked Next 4. Review Parameters, clicked Create 5. Entered password twice 6. Observed Result = Key Creation Failed, "Could not create key pair. Structure needs cleaning" Steps for importing: 1. Copy user's public key, paste in Text Editor, save as .asc file in persistent drive. 2. Go into Kleopatra > Import > navigate to .asc file and select to import 3. Observed Result = Results window pops up, "Total number processed: 0, Imported: 0" I would really appreciate any help figuring out why this is happening. Please let me know if you need more information from me to identify the issue, thank you!!