Bug 459427

Summary: Global shortcut for browser application crashes.
Product: [Applications] systemsettings Reporter: saleem ali <saleem24>
Component: kcm_keysAssignee: Plasma Bugs List <plasma-bugs-null>
Status: RESOLVED WORKSFORME    
Severity: crash CC: butirsky, kde, nate
Priority: NOR    
Version First Reported In: master   
Target Milestone: ---   
Platform: Arch Linux   
OS: Linux   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:
Attachments: Screenshot for shortcut crash
backtrace

Description saleem ali 2022-09-20 06:29:30 UTC
Created attachment 152247 [details]
Screenshot for shortcut crash

SUMMARY - When I try to configure a shortcut for web browser it crashes.
***
NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols.
See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
***


STEPS TO REPRODUCE
1. 
2. 
3. 

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 5.26.80
(available in About System)
KDE Plasma Version: 5.26.80
KDE Frameworks Version: 5.99.0
Qt Version: 5.15.6

ADDITIONAL INFORMATION - graphics platform - wayland, kernel -6.0.0-1-manjaro 64 bit
Comment 1 Nate Graham 2022-09-22 18:58:57 UTC
As the message says, if something crashed we need a backtrace of it so we can figure out what's going on. See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports.

Can you please attach one? Thanks!
Comment 2 saleem ali 2022-09-23 09:38:16 UTC
Created attachment 152361 [details]
backtrace

backtrace via gdb
Comment 3 Nate Graham 2022-09-23 17:22:57 UTC
> org.kde.kcm_keys: "Error while calling allComponents()"
> org.kde.kcm_keys: "org.freedesktop.DBus.Error.NoReply" "Did not receive a reply. Possible causes include: the remote application did
> not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken."


It looks like we couldn't communicate with the shortcut service.

This isn't a valid setup; there's something wrong with your system. Did you remember to reboot after upgrading? How did you get git master KDE software?
Comment 4 Bug Janitor Service 2022-10-08 04:53:49 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 5 Bug Janitor Service 2022-10-23 05:01:31 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!