Bug 458589

Summary: cant open krita
Product: [Applications] krita Reporter: ardi <green0aaa>
Component: * UnknownAssignee: Krita Bugs <krita-bugs-null>
Status: RESOLVED WORKSFORME    
Severity: crash CC: halla
Priority: NOR    
Version First Reported In: 5.1.0   
Target Milestone: ---   
Platform: Microsoft Windows   
OS: Microsoft Windows   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:

Description ardi 2022-09-01 03:03:53 UTC
krita crash when im trying to open it

https://www.mediafire.com/file/o62hulmuzt5tqy4/Fvyv5RB7nL.mp4/file

my device is acer 4730z
windows 10 pro
krita v5.1.0
Comment 1 Halla Rempt 2022-09-05 09:25:35 UTC
This is most likely an issue with your display driver.

Please:

* attach the contents of %APPDATA%\kritacrash.lorg
* the contents of %LOCALAPPDATA%\krita-sysinfo.log
* the contents of %LOCALAPPDATA%\krita.log

to this bug report.

Please also note if using any security software other than Windows Defenter.

You can also try to update your display driver to a newer version, start Krita using a compatibility mode or as another user or administrator.
Comment 2 Bug Janitor Service 2022-09-20 04:46:56 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2022-10-05 04:50:06 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!