Bug 457456

Summary:	Krita fails to start Process #### (krita) dumped core
Product:	[Applications] krita	Reporter:	linux.1hoze
Component:	General	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED NOT A BUG
Severity:	crash	CC:	halla
Priority:	NOR
Version First Reported In:	unspecified
Target Milestone:	---
Platform:	Mint (Ubuntu based)
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description linux.1hoze 2022-08-03 16:56:12 UTC

SUMMARY
Krita fails to open

STEPS TO REPRODUCE
1. Get a linux mint chinnamon 20.3 installation
2. Install krita via flathub
3. Try to start Krita.

OBSERVED RESULT
The application doesn't start and gives the following error in the logs:
Process 4327 (krita) of user 1000 dumped core.

Stack trace of thread 2:
#0  0x00007fd21b2e44bb n/a (/usr/lib/x86_64-linux-gnu/libc-2.33.so + 0x394bb)
#1  0x00007fd21b2cd877 n/a (/usr/lib/x86_64-linux-gnu/libc-2.33.so + 0x22877)
#2  0x00007fd21b765ab3 n/a (/app/lib/libQt5Core.so.5.12.12 + 0x90ab3)
#3  0x0000003000000010 n/a (n/a + 0x0)

EXPECTED RESULT
That it just starts like normal

HARDWARE INFORMATION
- Intel© Core™ i7-9750H CPU @ 2.60GHz × 6
- NVIDIA Corporation GP107GLM [Quadro P2000 Mobile] (driver version 515.65.01-0ubuntu0.20.04.1)
- 16GB RAM

ADDITIONAL INFORMATION
- I did a video card driver update today and several updates in the last day. I launched Krita for the last time like 2 weeks ago.

Comment 1 Halla Rempt 2022-08-03 17:22:38 UTC

Sorry, but you're both not giving enough information to actually being to think starting to investigate what might be up -- and you're using a distribution method we don't support, flatpak. This is something you need to figure out yourself. It is, obviously, not a bug in Krita's codebase, but a local issue. Please check https://docs.krita.org/en/untranslatable_pages/reporting_bugs.html to learn how to report bugs.

Comment 2 linux.1hoze 2022-08-03 17:35:47 UTC

Thanks for the quick reply and I am sorry for my invalid bug report. I removed the flathub version and installed the ppa version of Krita via the krita website which solved the issue. Not sure what went wrong but indeed for sure then not a bug in the Krita codebase.