Bug 457032

Summary: Network connection error when performing update function. "Update Issue: No network connection available. Cannot download packages whilst offline."
Product: [Applications] Discover Reporter: Curt Zellers <evoleyze2>
Component: UpdatesAssignee: Plasma Bugs List <plasma-bugs-null>
Status: RESOLVED WORKSFORME    
Severity: normal CC: aleixpol, nate
Priority: NOR    
Version First Reported In: unspecified   
Target Milestone: ---   
Platform: Other   
OS: Linux   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:

Description Curt Zellers 2022-07-22 20:56:40 UTC 
SUMMARY
***
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***


STEPS TO REPRODUCE
1. Click "Updates" on Task Bar.
2. Click "Update All" at top of window.
3. Enter password as requested.

OBSERVED RESULT
Update Issue:
No network connection available. Cannot download packages whilst offline.


EXPECTED RESULT
It would be nice if it actually updated the listed items.

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 5.20.5
KDE Frameworks Version: 5.78.0
Qt Version: 5.15.32-v8+

ADDITIONAL INFORMATION
I recently installed Plasma 5 on my Raspberry Pi 4 and expected a complete disaster. I was pleasantly surprised when it worked great until I attempted to use the Update function in Discover. That's when I received the network connection error. I found Plasma 5 to be impressive and would like to stick with it for now. I'm  new to Linux and going through a steep learning curve.  After some initial research, I found that that it may be an issue with the systemd-resolved service. 

evoleye@raspberrypi:~ $ sudo systemctl status systemd-resolved
● systemd-resolved.service - Network Name Resolution
     Loaded: loaded (/lib/systemd/system/systemd-resolved.service; >
     Active: inactive (dead)
       Docs: man:systemd-resolved.service(8)
             man:org.freedesktop.resolve1(5)
             https://www.freedesktop.org/wiki/Software/systemd/writ>
             https://www.freedesktop.org/wiki/Software/systemd/writ>
lines 1-7/7 (END)

Of course I'm probably way off base here.

Any help would be greatly appreciated. Thanks
Comment 1 Nate Graham 2022-07-26 18:14:09 UTC 
Do other network services work? For example can you download new themes in System Settings > Global Themes > Get new Global Themes? If not, I would suspect it is a deeper issue like the one you pointed to, yeah.
Comment 2 Aleix Pol 2022-07-26 18:26:50 UTC 
Is it possible that it's not using NetworkManager? It's what PackageKit uses to check for connectivity. What distro did you try?
Comment 3 Bug Janitor Service 2022-08-10 04:35:49 UTC 
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 4 Bug Janitor Service 2022-08-25 04:35:51 UTC 
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!