Bug 453861

Summary: System settings closed unexpectedly
Product: [Applications] systemsettings Reporter: Kevin Holguin <kevinholguinr>
Component: sidebarviewAssignee: Plasma Bugs List <plasma-bugs>
Status: RESOLVED NOT A BUG    
Severity: crash CC: nate, notmart, soham.khisa.7129
Priority: NOR Keywords: drkonqi
Version: 5.24.4   
Target Milestone: ---   
Platform: Ubuntu   
OS: Linux   
Latest Commit: Version Fixed In:
Sentry Crash Report:
Attachments: attachment-21049-0.html
New crash information added by DrKonqi

Description Kevin Holguin 2022-05-15 23:05:32 UTC
Application: systemsettings (5.24.4)

Qt Version: 5.15.3
Frameworks Version: 5.92.0
Operating System: Linux 5.15.0-30-generic x86_64
Windowing System: X11
Distribution: Ubuntu 22.04 LTS
DrKonqi: 5.24.4 [KCrashBackend]

-- Information about the crash:
- What I was doing when the application crashed:
I updated some fonts

The help center crashes too. It opened normal before the update. I updated de mesa drivers, and upgraded everything.

The crash can be reproduced every time.

-- Backtrace:
Application: System Settings (systemsettings), signal: Aborted

[KCrash Handler]
#4  __pthread_kill_implementation (no_tid=0, signo=6, threadid=139793478458944) at ./nptl/pthread_kill.c:44
#5  __pthread_kill_internal (signo=6, threadid=139793478458944) at ./nptl/pthread_kill.c:78
#6  __GI___pthread_kill (threadid=139793478458944, signo=signo@entry=6) at ./nptl/pthread_kill.c:89
#7  0x00007f243971a476 in __GI_raise (sig=sig@entry=6) at ../sysdeps/posix/raise.c:26
#8  0x00007f24397007f3 in __GI_abort () at ./stdlib/abort.c:79
#9  0x00007f2439bbeba3 in QMessageLogger::fatal(char const*, ...) const () from /lib/x86_64-linux-gnu/libQt5Core.so.5
#10 0x00007f241c385c59 in ?? () from /usr/lib/x86_64-linux-gnu/qt5/plugins/systemsettingsview/systemsettings_sidebar_mode.so
#11 0x00007f241c386d21 in ?? () from /usr/lib/x86_64-linux-gnu/qt5/plugins/systemsettingsview/systemsettings_sidebar_mode.so
#12 0x000055fea5456e78 in ?? ()
#13 0x000055fea545a188 in ?? ()
#14 0x00007f2439e1540e in QObject::event(QEvent*) () from /lib/x86_64-linux-gnu/libQt5Core.so.5
#15 0x00007f243b3976fd in KXmlGuiWindow::event(QEvent*) () from /lib/x86_64-linux-gnu/libKF5XmlGui.so.5
#16 0x00007f243a9f0713 in QApplicationPrivate::notify_helper(QObject*, QEvent*) () from /lib/x86_64-linux-gnu/libQt5Widgets.so.5
#17 0x00007f2439de7e2a in QCoreApplication::notifyInternal2(QObject*, QEvent*) () from /lib/x86_64-linux-gnu/libQt5Core.so.5
#18 0x00007f2439deaf17 in QCoreApplicationPrivate::sendPostedEvents(QObject*, int, QThreadData*) () from /lib/x86_64-linux-gnu/libQt5Core.so.5
#19 0x00007f2439e41a57 in ?? () from /lib/x86_64-linux-gnu/libQt5Core.so.5
#20 0x00007f24379d1d1b in g_main_context_dispatch () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#21 0x00007f2437a266f8 in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#22 0x00007f24379cf3c3 in g_main_context_iteration () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#23 0x00007f2439e410a8 in QEventDispatcherGlib::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) () from /lib/x86_64-linux-gnu/libQt5Core.so.5
#24 0x00007f2439de674b in QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) () from /lib/x86_64-linux-gnu/libQt5Core.so.5
#25 0x00007f2439deece4 in QCoreApplication::exec() () from /lib/x86_64-linux-gnu/libQt5Core.so.5
#26 0x000055fea54511bf in ?? ()
#27 0x00007f2439701d90 in __libc_start_call_main (main=main@entry=0x55fea54506b0, argc=argc@entry=1, argv=argv@entry=0x7ffd3c4b36b8) at ../sysdeps/nptl/libc_start_call_main.h:58
#28 0x00007f2439701e40 in __libc_start_main_impl (main=0x55fea54506b0, argc=1, argv=0x7ffd3c4b36b8, init=<optimized out>, fini=<optimized out>, rtld_fini=<optimized out>, stack_end=0x7ffd3c4b36a8) at ../csu/libc-start.c:392
#29 0x000055fea5451af5 in ?? ()
[Inferior 1 (process 3385) detached]

Possible duplicates by query: bug 453241, bug 452945, bug 452467, bug 452279, bug 452163.

Reported using DrKonqi
Comment 1 Nate Graham 2022-05-16 18:38:57 UTC
Thank you for the bug report! Unfortunately the backtrace is incomplete and missing debug symbols for the following lines that we need to figure out exactly what's going wrong:

> #10 0x00007f241c385c59 in ?? () from /usr/lib/x86_64-linux-gnu/qt5/plugins/systemsettingsview/systemsettings_sidebar_mode.so
> #11 0x00007f241c386d21 in ?? () from /usr/lib/x86_64-linux-gnu/qt5/plugins/systemsettingsview/systemsettings_sidebar_mode.so
> #12 0x000055fea5456e78 in ?? ()
> #13 0x000055fea545a188 in ?? ()

Could you please install debug symbols for System Settings, reproduce the crash, and attach a new symbolicated backtrace? See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports

Thanks again!
Comment 2 Kevin Holguin 2022-05-16 18:58:19 UTC
Created attachment 148891 [details]
attachment-21049-0.html

Wow i didnt expect a good and fast reply. Im new at this. I ended up
installing kubuntu again and the bug just fixed, so i cant reproduce it
again.

But thanks anyway, love the support!

Regards, kevin

El lun., 16 de mayo de 2022 2:39 p. m., Nate Graham <
bugzilla_noreply@kde.org> escribió:

> https://bugs.kde.org/show_bug.cgi?id=453861
>
> Nate Graham <nate@kde.org> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>           Component|general                     |sidebarview
>                  CC|                            |notmart@gmail.com
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 3 Nate Graham 2022-05-16 18:59:58 UTC
Oh ok cool, thanks! Sounds like maybe there was an installation issue.
Comment 4 Soham Khisa 2022-05-18 16:46:19 UTC
Created attachment 148963 [details]
New crash information added by DrKonqi

systemsettings5 (5.18.7) using Qt 5.12.8

I use KDE plasma on Ubuntu. Before the crash I had updated some of the applications. Later when I tried to open system settings, the KDE crash handler says "System Settings Closed Unexpectedly". Then everytime I try to open the system settings the crash handler gives the same crash report. I tried to change the theme from the konsole but the problem is not yet resolved.

-- Backtrace (Reduced):
#6  __GI_raise (sig=sig@entry=6) at ../sysdeps/unix/sysv/linux/raise.c:50
#7  0x00007f41c77f0859 in __GI_abort () at abort.c:79
#8  0x00007f41c7c27aad in QMessageLogger::fatal(char const*, ...) const () from /lib/x86_64-linux-gnu/libQt5Core.so.5
[...]
#11 0x00007f41c75c3036 in QQuickWidget::resizeEvent(QResizeEvent*) () from /lib/x86_64-linux-gnu/libQt5QuickWidgets.so.5
#12 0x00007f41c8921947 in QWidget::event(QEvent*) () from /lib/x86_64-linux-gnu/libQt5Widgets.so.5