Bug 451317

Summary:	xdg-desktop-portal causes slow app launch times due to error: Failed to create settings proxy: Error calling StartServiceByName for org.freedesktop.impl.portal.desktop.kde: Timeout was reached
Product:	[Plasma] xdg-desktop-portal-kde	Reporter:	the_archer_xz
Component:	general	Assignee:	Plasma Bugs List <plasma-bugs-null>
Status:	RESOLVED FIXED
Severity:	normal	CC:	aleixpol, jgrulich, kde, nate
Priority:	NOR
Version First Reported In:	5.24.3
Target Milestone:	---
Platform:	Other
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:
Attachments:	attachment-1922-0.html

Description the_archer_xz 2022-03-09 15:02:53 UTC

There's an issue with xdg-desktop-portal. The service fails to start. So GTK apps take time to load now.
***
NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols.
See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
***


STEPS TO REPRODUCE
1. Open a GTK app like Lutris.
2. 
3. 

OBSERVED RESULT

Takes 20 - 30 seconds for app to open.

EXPECTED RESULT

Should open instantly.

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION

Comment 1 David Edmundson 2022-03-09 15:06:15 UTC

Is it crashing? If so we'll need a backtrace.

Comment 2 the_archer_xz 2022-03-09 15:13:14 UTC

This is the result of the service:

systemd[5685]: Starting Portal service...
xdg-desktop-por[5954]: Failed to create settings proxy: Error calling 
StartServiceByName for org.freedesktop.impl.portal.desktop.kde: Timeout was 
reached
xdg-desktop-por[5954]: Failed to create file chooser proxy: Error calling 
StartServiceByName for org.freedesktop.impl.portal.desktop.kde: Timeout was 
reached
xdg-desktop-por[5954]: No skeleton to export
xdg-desktop-por[5954]: Failed to create app chooser proxy: Error calling 
StartServiceByName for org.freedesktop.impl.portal.desktop.kde: Timeout was 
reached
xdg-desktop-por[5954]: No skeleton to export
systemd[5685]: xdg-desktop-portal.service: start operation timed out. 
Terminating.
systemd[5685]: xdg-desktop-portal.service: Failed with result 'timeout'.
systemd[5685]: Failed to start Portal service.

On Wednesday, March 9, 2022 8:06:15 A.M. MST you wrote:
> https://bugs.kde.org/show_bug.cgi?id=451317
> 
> David Edmundson <kde@davidedmundson.co.uk> changed:
> 
>            What    |Removed                     |Added
> ----------------------------------------------------------------------------
> Status|REPORTED                    |NEEDSINFO
>          Resolution|---                         |WAITINGFORINFO
>                  CC|                            |kde@davidedmundson.co.uk
> 
> --- Comment #1 from David Edmundson <kde@davidedmundson.co.uk> ---
> Is it crashing? If so we'll need a backtrace.

Comment 3 Nate Graham 2022-03-09 15:24:42 UTC

Sounds like there's not actually a crash.

xdg-desktop-por[5954]: Failed to create settings proxy: Error calling 
StartServiceByName for org.freedesktop.impl.portal.desktop.kde: Timeout was 
reached

Comment 4 the_archer_xz 2022-03-09 15:31:41 UTC

Then what's causing it? Because this started happening on all my computers that 
run KDE Neon after I updated to 5.24.3.

Is there a way to revert to 5.24.2?

On Wednesday, March 9, 2022 8:24:42 A.M. MST you wrote:
> https://bugs.kde.org/show_bug.cgi?id=451317
> 
> Nate Graham <nate@kde.org> changed:
> 
>            What    |Removed                     |Added
> ----------------------------------------------------------------------------
> Summary|xdg-desktop-portal crashes  |xdg-desktop-portal timeout
>                    |                            |causes slow app launch
>                    |                            |times
> 
>          Resolution|WAITINGFORINFO              |---
>              Status|NEEDSINFO                   |REPORTED
> 
> --- Comment #3 from Nate Graham <nate@kde.org> ---
> Sounds like there's not actually a crash.
> 
> xdg-desktop-por[5954]: Failed to create settings proxy: Error calling
> StartServiceByName for org.freedesktop.impl.portal.desktop.kde: Timeout was
> reached

Comment 5 Nate Graham 2022-03-09 16:25:29 UTC

That would depend on your distro's package management tools.

However nothing changed in the xdg-desktop-portal-kde repo between 5.24.2 and 5.24.3, so the problem was most likely introduced elsewhere in the stack.

Comment 6 the_archer_xz 2022-03-09 16:34:03 UTC

Created attachment 147406 [details]
attachment-1922-0.html

Then this is beyond what I can understand. Lol

I'll just deal with it for now until another update comes out. Hopefully
the issues will be resolved then.


On Wed, Mar 9, 2022, 9:25 AM Nate Graham, <bugzilla_noreply@kde.org> wrote:

> https://bugs.kde.org/show_bug.cgi?id=451317
>
> Nate Graham <nate@kde.org> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>             Summary|xdg-desktop-portal timeout  |xdg-desktop-portal causes
>                    |causes slow app launch      |slow app launch times due
>                    |times                       |to error: Failed to create
>                    |                            |settings proxy: Error
>                    |                            |calling
> StartServiceByName
>                    |                            |for
>                    |
> |org.freedesktop.impl.portal
>                    |                            |.desktop.kde: Timeout was
>                    |                            |reached
>
> --- Comment #5 from Nate Graham <nate@kde.org> ---
> That would depend on your distro's package management tools.
>
> However nothing changed in the xdg-desktop-portal-kde repo between 5.24.2
> and
> 5.24.3, so the problem was most likely introduced elsewhere in the stack.
>
> --
> You are receiving this mail because:
> You reported the bug.

Comment 7 the_archer_xz 2022-03-09 17:23:08 UTC

For now, as a temporary fix, I just disabled the user service by running: 
systemctl --user mask xdg-desktop-portal.service

On Wednesday, March 9, 2022 9:25:29 A.M. MST you wrote:
> https://bugs.kde.org/show_bug.cgi?id=451317
> 
> Nate Graham <nate@kde.org> changed:
> 
>            What    |Removed                     |Added
> ----------------------------------------------------------------------------
> Summary|xdg-desktop-portal timeout  |xdg-desktop-portal causes
>                    |causes slow app launch      |slow app launch times due
>                    |times                       |to error: Failed to create
>                    |
>                    |                            |settings proxy: Error
>                    |                            |calling  StartServiceByName
>                    |                            |for
>                    |                            |org.freedesktop.impl.portal
>                    |                            |.desktop.kde: Timeout was
>                    |                            |reached
> 
> --- Comment #5 from Nate Graham <nate@kde.org> ---
> That would depend on your distro's package management tools.
> 
> However nothing changed in the xdg-desktop-portal-kde repo between 5.24.2
> and 5.24.3, so the problem was most likely introduced elsewhere in the
> stack.

Comment 8 the_archer_xz 2022-03-09 21:37:56 UTC

You were right. It was an issue in the stack somewhere for KDE Neon. After some 
kind of packages called libxcursor and wayland something was updated, the issue 
was resolved.

So, I guess this can be marked as solved.

On Wednesday, March 9, 2022 9:25:29 A.M. MST you wrote:
> https://bugs.kde.org/show_bug.cgi?id=451317
> 
> Nate Graham <nate@kde.org> changed:
> 
>            What    |Removed                     |Added
> ----------------------------------------------------------------------------
> Summary|xdg-desktop-portal timeout  |xdg-desktop-portal causes
>                    |causes slow app launch      |slow app launch times due
>                    |times                       |to error: Failed to create
>                    |
>                    |                            |settings proxy: Error
>                    |                            |calling  StartServiceByName
>                    |                            |for
>                    |                            |org.freedesktop.impl.portal
>                    |                            |.desktop.kde: Timeout was
>                    |                            |reached
> 
> --- Comment #5 from Nate Graham <nate@kde.org> ---
> That would depend on your distro's package management tools.
> 
> However nothing changed in the xdg-desktop-portal-kde repo between 5.24.2
> and 5.24.3, so the problem was most likely introduced elsewhere in the
> stack.

Comment 9 the_archer_xz 2022-03-09 21:39:24 UTC

It was an issue in the stack somewhere for KDE Neon. After some 
kind of packages called libxcursor and wayland something was updated, the issue 
was resolved.

Issue can be closed and marked as solved.

On Wednesday, March 9, 2022 8:31:28 A.M. MST you wrote:
> Then what's causing it? Because this started happening on all my computers
> that run KDE Neon after I updated to 5.24.3.
> 
> Is there a way to revert to 5.24.2?
> 
> On Wednesday, March 9, 2022 8:24:42 A.M. MST you wrote:
> > https://bugs.kde.org/show_bug.cgi?id=451317
> > 
> > Nate Graham <nate@kde.org> changed:
> >            What    |Removed                     |Added
> > 
> > --------------------------------------------------------------------------
> > -- Summary|xdg-desktop-portal crashes  |xdg-desktop-portal timeout
> > 
> >                    |                            |causes slow app launch
> >                    |                            |times
> >          
> >          Resolution|WAITINGFORINFO              |---
> >          
> >              Status|NEEDSINFO                   |REPORTED
> > 
> > --- Comment #3 from Nate Graham <nate@kde.org> ---
> > Sounds like there's not actually a crash.
> > 
> > xdg-desktop-por[5954]: Failed to create settings proxy: Error calling
> > StartServiceByName for org.freedesktop.impl.portal.desktop.kde: Timeout
> > was
> > reached

Comment 10 David Edmundson 2022-03-09 21:40:06 UTC

Glad to hear. Thanks.